SUSPENSE/THRILLER/NON-FICTION AUTHORI've been writing for over a decade. I’ve received three honorable mentions from the prestigious Writers of the Future short story contest. I’ve also written numerous professionally published articles, and several corporations have hired me as an independent consultant to author policies, procedures, and executive correspondence.I’ve self-published one novel and several short stories. MEMORIES NEVER DIE is a fast-paced psychological thriller novel, while GHOST WRITER is a spine-tingling short story detailing what befalls an author who spends all of his time trying...and failing...to get his work published.RESULTS-DRIVEN LEADERI am dedicated to leading others to increase efficiency, productivity, and morale. For this reason, I was chosen over more experienced leaders to launch and lead a 65,000 employee organization’s PCI DSS program. I also served as the lead IT representative as I navigated a first of its kind organization through all of the challenges associated with developing an IT structure from the ground up. Specifically, I led the requirements elicitation and documentation effort and proposed IT solutions to streamline and automate processes. Managers rely on me to mentor and train other employees. I have also managed the financial performance of high-profile programs and budgets.CONTINUOUS IMPROVEMENT SUCCESSI have spent the past fifteen years transforming business and IT processes to maximize efficiency and reduce waste. In each of my positions, I have saved thousands of dollars through improvements I suggested and implemented. I analyze every process with an eye toward working smarter and more effectively.CUSTOMER SATISFACTION FOCUSDeveloping IT applications and infrastructure involves constant collaboration with customers, an area in which I excel. I enjoy working both internal and external clients, and I strive to exceed expectations. Customers know they can rely on me to provide them with superior results and service.TECHNICAL EXPERTQuickly mastering a variety of IT applications has allowed me to rapidly advance through many organizations. Learning new industries has allowed me to succeed in diverse environments. Serving as lead liaison during IT audits has provided me with a keen understanding of IT security. My expertise in Microsoft Excel and Access automation using Visual Basic for Applications, as well as other desktop applications, has given me an advantage in full-time employment and has provided me the opportunity to perform lucrative jobs as an independent contractor.