Headquarters

Serve as a System Administrator to school staff for technical issues. On-going first-line technical supportto school staff and students. Troubleshoot and repair computer and peripheral equipment problems/issues. Management of accounts and reporting functions for select instructional applications. Supportschool users with network access issues and reset passwords as needed via in-person and Remoteaccess. Install and customize new computers with site-based software/drivers; upgrade/update softwareas needed. Provide logistical support for new computers and peripherals (physical setup & placement).Perform school-specific technical work for division level technology initiatives. Coordinate computerhardware repair records for the school. Document all work performed and enter requests for new servicesfrom the school in the Department Of Technology Service Desk application. Collaborate with staff onsoftware purchases with regard to technical requirements and limitations. Verify technology purchasesand provides logistical support for new deliveries on physical set-up and placement. Maintain technologyinventory records for the school. Serve as a technical liaison with division technical support staff, outsidevendors, and serve as vendor contact on technical issues. Serve as site owner for school Intranet andprovide training and support for SharePoint and Student Portal. Prepare and support technology for onlinetesting and learning. Perform other technology-related duties as assigned.

• Troubleshoot diagnose and repair machines over the phone and through email• Install and update software • Use multiple levels of software programs for ordering parts, placing customer orders and verifying inventory and troubleshooting (Epicor, INFOR, FCC)

Bachelors in Information Systems, with a focus in Cyber Security

• Associate’s Degree in Network Systems Administration.• US NAVY Second Class Petty Officer (Aviation Warfare), Honorably Discharged August 2013.

Perform preventative and corrective maintenance on Aviation Support Equipment, Handling equipment, Mobile Fire Fighting units, material handling, hoisting and lifting equipment, and associated components and systems. I Service, inspect, test, trouble shoot, and repair gasoline and diesel engine systems, transmission systems, hydraulic, hydro-static an pneumatic systems, steering and suspension systems, gas turbine compressor units. I manage support equipment assets at different command levels; and provide training in operation and maintenance of aviation support equipment.

fix, repair and maintain all equipment

fix, repair and maintain all equipment