• Spearheaded the development and execution of comprehensive organic social media strategies, incorporating high-quality equipment photography and Canva-based content creation to drive customer engagement, boost brand visibility, and enhance user interaction.• Streamlined and optimized inventory management processes, overseeing pricing strategies, location tracking, and data integrity to ensure precise and efficient inventory control, contributing to operational excellence.• Led the planning and implementation of paid social media advertising campaigns, with a strong focus on Facebook Ads, achieving significant increases in reach, engagement, and conversion rates.

• Produced high-impact, platform-specific video content for TikTok, Instagram, and other social channels, effectively capturing audience attention and reinforcing brand identity across diverse digital platforms.• Expertly utilized CRM systems to enhance customer relationship management, improving satisfaction and retention through data-driven processes and strategic engagement.• Demonstrated exceptional written and verbal communication skills, fostering collaboration across cross-functional teams and building strong relationships with external stakeholders.• Directed targeted SMS and MMS communication campaigns for existing clients, employing personalized messaging strategies to drive client engagement, retention, and business growth.

• Spearheaded multi-store marketing initiatives, strategically promoting Milwaukee, Ryobi, and Ridgid brands to enhance brand visibility and drive sales across multiple locations.• Played a pivotal role in training new Field Sales & Marketing representatives, equipping them with the necessary skills and knowledge to effectively represent the brands while providing support to neighboring distressed stores, fostering brand resilience and market penetration.• Implemented reward thresholds for commercial buyers based on purchase dollar amounts, incentivizing repeat purchases and fostering long-term customer loyalty.• Developed and executed initial seasonal planograms for relevant brands and facilitated all subsequent resets, ensuring optimal product placement and maximizing sales potential.• Maintained meticulous control over promotional marketing activities, including labels, shelf-talkers, product graphics, and free-standing displays, ensuring consistency and accuracy in brand messaging and promotion execution.• Ensured the upkeep of brand appearance and adherence to advertised price points on the company-paid racetrack within the store, while also maintaining the branded company vehicle, projecting a consistent and professional brand image to customers and stakeholders.

• Cultivated strong interpersonal skills, fostering, and maintaining relationships with clients to drive satisfaction and loyalty.• Regularly communicated insights on market trends and competitive analysis to clients monthly, providing valuable strategic guidance to inform decision-making processes.• Demonstrated superior customer service skills across all interactions, ensuring clients' needs were met with efficiency and professionalism.• Efficiently managed clients' monthly advertising budgets, ranging from $10,000 to $100,000, leveraging platforms such as Facebook Ads and Instagram Ads to maximize ROI and achieve marketing objectives.• Proficient in photography, videography, and editing using tools such as Lightroom, Photoshop, and Canva, enhancing content quality and engagement across various channels.• Excelled in planning, project management, and time management, optimizing workflow efficiency, and ensuring timely delivery of projects.• Developed and implemented processes and procedures for paid social media campaigns, including Facebook Ads and Instagram, enhancing campaign performance and effectiveness.• Successfully created, managed, and expanded social media accounts across various niches, driving audience growth and engagement through strategic content planning and execution.• Possessed in-depth knowledge of SEO, website management, and Key Performance Indicators (KPIs), leveraging data-driven insights to optimize online presence and drive measurable results.

• Entrusted with the meticulous operation and maintenance of a diverse range of exotic cars, including prestigious brands such as Lamborghini, Ferrari, and Porsche, ensuring their pristine condition and optimal performance.• Held accountable for maintaining accurate logistical automobile inventory both on-site and off-site, facilitating efficient management of vehicle assets and inventory control.• Directed a team of 4 to 8 valets, overseeing their performance and ensuring operational excellence while maintaining financial accountabilities for all activities.• Established trustful relationships with patrons of varying financial backgrounds, fostering positive interactions and delivering exceptional customer service to enhance the overall guest experience.• Proactively promoted mutually beneficial social media marketing relationships, leveraging platforms to increase brand visibility and engagement while cultivating positive rapport with clientele.

• Performed complete auto detailing consisting of washing, vinyl wrapping, liquid wrapping, ceramic pro application, polishing, paint correcting, and interior lights installation. • Accurate handling of funds and maintain financial records of detailing material used and labor involved. • Utilize strong interpersonal skills in daily interaction with customers for both mid and high-end automobiles. • Responsible for shuttling customer’s cars to and from their houses as well as providing mobile detailing.

• Interact with a multitude of diverse people daily. • Delegated responsibilities and assignments to a team consisting of 10 to 12 individuals.• Financially responsible for cashier’s drawers and balance day’s receipts. • Safety lead responsible for proper use of equipment and patron’s safety.