Highly strategic and hands-on executive with 20+ years leading eCommerce and digital marketing operations. Proven leadership and ability to develop highly effective and measurable strategies to ensure customer satisfaction, drive revenue growth, build successful teams, retain/increase customer acquisition, and expand brand awareness. Developed and managed annual revenues of $1.2B with growth as high as 115% and marketing costs consistently at 15% of revenue or less. I am always looking for a new problem to solve. If you have one, feel free to contact me.ECOMMERCE/MARKETING: ♦ Planning & Strategy♦ Omnichannel♦ Syndicated eCommerce/Marketplaces♦ SEM/SEO Marketing♦ Email & Affiliate Marketing♦ Social Media Marketing♦ Display & Retargeting Ads♦ A/B Testing, Website Design/Development, Optimization & Usability♦ Customer Acquisition & Retention♦ Analytics & KPIs♦ Site Merchandising♦ Promotions/Contests♦ P&L Ownership♦ Warehouse, Fulfillment, & Call Center Management ♦ Fraud Prevention♦ Business Development - New Sales ChannelsPROGRAMS:Shopify Plus, Demandware, MarketLive/KIBO, Zen Cart, Aptos/ShopVisible/ADC, Blue Martini, Trapezo, Fluid Retail, Amazon Marketplace Top Seller, eBay Stores – Platinum PowerSeller, SAP, Basecamp, JIRA, Bluecore, Klaviyo, Harte-Hanks Postfuture, Yesmail, Bronto Software/Oracle NetSuite, Google Analytics, Omniture, Coremetrics, Hitwise, SpyFu, Google AdWords, Google Product Listing Ads, Bing Ads, Comparison Shopping Engines, Mercent, Channel Advisor, Commission Junction, Linkshare, LinkConnector, Amazon Sponsored Product Ads, Curalate, Facebook, Twitter, Instagram, Pinterest, Tumblr, YouTube, DART, 24*7 RealMedia, Fetchback/Magnetic, Google Retargeting, Dotomi, Optimizely, MyBuys, Certona, Bazaarvoice, PowerReviews, Salesforce/Evergage, Adobe Scene7, Givex, Woobox, Kount, PayPal, Klarna, Apple Plus, Bill Me Later/PayPal Credit, AccessiBe, OneTrust, McAfee Secure, Better Business Bureau Online Reliability Program, VeriSign, Microsoft Office (Word, Excel, Outlook, PowerPoint, Access), and RetailPro - POS. INDUSTRIES: Entertainment, fashion, footwear, home improvement, home entertainment, real estate, service industry, and specialty retail. Companies range from start-ups to billion dollar publicly held.