Christopher Cruz Email & Phone Number

San Juan, Puerto Rico

• Responsible for 3 sites around the island and 30% of the organization’s workforce. • Administer and execute human resource programs including but not limited to Workforcenow reporting, auditing, compensation, benefits, leave management, FONDO, FMLA, SINOT, COBRA, CFSE, Maternity, SSC, Military retirement plan and others.• Advise on disciplinary and employee performance challenges. Advise directors, managers, supervisors and other employees on employment law and company policies and/or procedures. Make administrative /procedural decisions and demonstrate judgment on sensitive and confidential matters.• Conduct effective, thorough and objective investigations to resolve complex employee relations issues.• Build strong business relations with the organization’s leadership to understand and strategize around their current HR needs.• Avoid costs by auditing employee vacation and sick balances while supporting new policy implementations.• Prepare the biweekly payroll, make changes, adjustments and corrections corresponding to each period.• Develop, update and support Human Resources policies and procedures implementation, ensuring their effectiveness to achieve organizational objectives.• Design, implement and sustain the Wellness Program and employee related activities. Successfully launched and maintain the program in the Metro Centro Region and all other regions, achieving 60% of employee’s participation.• Responsible for the full recruitment lifecycle for the assigned regions, including but not limited to planning, sourcing, interviewing, hiring and onboarding process. Prepare and update job descriptions. • Update and organize employee files.

Puerto Rico

Lead and direct the routine functions of the Human Resources (HR)department including hiring and interviewing staff, payroll, benefits, leave,and enforcing company policies and practices.• Administer and execute human resource programs including but not limitedto UKG reporting, auditing, compensation, benefits, leave management,FONDO, FMLA, SINOT, COBRA, CFSE, Maternity, SSC, Military leave and others.• Build strong business relations with the organization’s leadership tounderstand and strategize around their current HR needs.• Avoid costs by auditing employee vacation and sick balances while supportingnew policy implementations.• Prepare the biweekly payroll, make changes, adjustments and correctionscorresponding to each period.• Develop, update and support Human Resources policies and procedures implementation, ensuring their effectiveness to achieve organizationalobjectives.• Responsible for the full recruitment lifecycle for the company. Prepare and update job descriptions• HR Administration of programs and practices including Talent Acquisition,Compensation, Payroll, Employee Engagement and Retention, HR Complianceaudits, among others.• Handle a wide range of employee relations including performancemanagement, workplace investigations, pay concerns, work environmentconcerns, employee policy and program questions, separation of employmentreviews, and high-risk employee relations cases.• Handle highly complex and confidential HR, Compliance, Ethics, and Legalinvestigations for all Company business lines.resolution skills to employees.• As requested, provide education, training, and coaching to managers onconflict management, crucial conversations, performance management,harassment, and other HR related topics.• Provide emergency response and crisis management support to employees.• Facilitate exit interviews with voluntarily terminating employees whenspecifically requested

• Responsible for client support with the management of their booth properties, shipping, product and show floor details. • Liaison between the vendor and the client.• Arrange all deliveries for the event.• Strategically coordinate event logistics, including:• Specifications for the event.• The floor plan layout and exhibitors are set up and in the correct placement with all items included in their space.• Coordination of specific event areas.• Coordination of the set up and tear down.• Attend the Conference & Expo and oversee the day-of activity to ensure smooth execution according to plan.• Resolve any exhibitor issues for the event, as they arise; escalate major issues to Director of Operations, as needed.• Supervise 1 usher assigned to the exhibitor's area during each event.

Provided recruitment services for company clients in the food and beverage, technology & manufacturing companies, such as medical devices, pharmaceuticals & electronic industries among others. Responsible for but not limited to:• Manage interview process for clients including posting, sourcing, screening and interviewing.• Direct recruitment efforts, providing advice and coaching on all aspects of recruitment and talent management.• Conduct searches for candidates using sourcing method like: phone and online searches, internet postings, internal database, referrals and others. • Interfaced with clients requiring staffing services to determine number of hires, salary, positions, and job descriptions for short-term and long-term employees.• Sourced resumes to select best qualified candidates.Recruiting Tools:Head Hunting, LinkedIn, Indeed, FileMaker, Clasificados Online.

• Responsible for client support with the management of their booth properties, shipping, product and show floor details. • Liaison between the vendor and the client.• Arrange all deliveries for the event.• Strategically coordinate event logistics, including:• Specifications for the event.• The floor plan layout and exhibitors are set up and in the correct placement with all items included in their space.• Coordination of specific event areas.• Coordination of the set up and tear down.• Attend the Conference & Expo and oversee the day-of activity to ensure smooth execution according to plan.• Resolve any exhibitor issues for the event, as they arise; escalate major issues to Director of Operations, as needed.• Supervise 1 usher assigned to the exhibitor's area during each event.

Bachelor’S Degree, Human Resources Management/Personnel Administration, General

Activities and Societies: President SHRM Student Chapter UPR-B

High School Diploma