Christopher Cuellar Email & Phone Number

Las Vegas, NV, US

Las Vegas, Nevada, United States

Las Vegas, Nevada Area

 Developed and executed multifaceted diagrams for casino offers using SAS Customer Intelligence Studio. Consistently met and maintained a drop schedule spreadsheet for direct mail and e-mail offers. Worked with Ameristar properties and mail house/print vendors to ensure all data is available. Ensured each offer had the correct art and data when proofing.

Las Vegas, Nevada Area

 Developed and executed multifaceted diagrams for casino offers using SAS Customer Intelligence Studio. Consistently met and maintained a drop schedule spreadsheet for direct mail and e-mail offers. Worked with Ameristar properties and mail house/print vendors to ensure all data is available. Ensured each offer had the correct art and data when proofing.

 Accurately updated rates to maximize revenue for all MGM Resorts properties. Conducted daily shops of distribution channels to ensure consistency of rates. Ensured room inventory and revenue opportunities are maintained and exposed fully.  Successfully built promotions and inputted on the specific property’s website. Proficiency with Opera and LMS.

 Signed up new guests for the myChoice card and thoroughly explained the benefits of the 4 tier levels.  Accurately and consistently modified the ACSC database by updating and verifying guest information. Distributed promotional merchandise for each promotion. Consistently remained calm, cool, and collected in stressful situations.

 Entered rooming lists for motor coach, conventions as well as group reservations for all of Drury’s hotels Coordinated group contracts for all groups that had an upcoming arrival at all Drury hotels  Guided with other coordinators daily tasks to ensure prompt service to guests Maintained long hours while working in high pressure environment to meet.