Christopher Cunningham, Cam Email & Phone Number

Austin, Texas, Us

Austin, Texas, Us

Austin, Texas, Us

Austin, Texas, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Scottsdale, Arizona, Us

Proactively interacts with hiring managers and regional managers regarding all current/future openings and candidate statuses in Texas.Reviews resumes and applications for appropriateness of skills, experience, and knowledge in relation to position requirements.Conducts preliminary interviews with candidates and determines/schedules second interviews with hiring manager for further consideration.Actively develops and maintains a pool of qualified candidates for future business needs.Assist/solve employee relation issues that arise during the pre-hire process

Houston, Texas, Us

Source and screen candidates by performing searches according to relevant job criteria.Interview candidate and determine candidate's eligibility by evaluating and assessing skills, expertise, education and experience.Close CandidatesBuild a pipeline of candidates and maintain relationships with qualified candidates and contacts.Work closely with marketers to determine hiring needs, trends, and recruiting strategies.Serve as the primary point of contact for candidates throughout the interviewing process (i.e., communicate status, answer questions, extend offers, schedule start dates, and coordinate all follow-up efforts.)Track, analyze, and report candidate pipeline status, recruitment trends, and key performance indicators.Perform reference checks to verify candidates' experience and employment history. Utilize these calls to multi-task for additional business.Maintain current knowledge and ensure compliance with all legal aspects of the recruiting function.Maintain thorough and accurate documentation by tracking all candidate and client interaction by entering information into pertinent front office software.

Dallas, Tx, Us

Manage the guest services, valet, concierge, and loss prevention teams for a 400 room, 4 diamond hotel.Emphasis in the role of increasing guest services scores and creating memorable experiences.Train and coach staff to provide 4 diamond standards.Dedicated MOD 5 days a week to ensure the productivity, safety, and levels of service at all times.Handle all incident reports and damages to the hotel as loss prevention lead and MOD.

Alpharetta, Ga, Us

Interim GM; temporary assignments to properties conducting permanent GM searches.Manage all aspects of business including but not limited to Housekeeping, F&B, Controlling (Accounting), and Human Resources.Train new GM’s on HVMG policies and procedures.Make budget decisions and identify necessary renovations for properties in preparation for QA.Analyze staffing roles and responsibilities and make modifications for efficiency and productively; provide technical training.Manage and compile required data analysis, accounting, and reports such as STAR, SALT, and other various HVMG specific reports.Coach and train new staff and keep an open line of communication.

Alpharetta, Ga, Us

Manage all aspects of Housekeeping and Front Desk Operations. Increased Hilton Ranking by more than 50, from 179/289 to 126/290. Designed a program that automatically processed a strenuous task for the front desk relieving them of 2-3 hours of unnecessary workload to better focus on customer relations. Continuously push ADR and OCC to match benchmark goals and budget constraints.Manage staff of 90 staff including housekeeping, front desk, bellman, and concierge. Manage inventory and rates for 292 rooms by maximizing revenue and controlling the day-to-day rate level restrictions as well as booking restrictions.MOD Rotations in addition to on-site Director in absence of GM.Respond promptly to any and all issues 24/7.Guided the Housekeeping / Front Desk team to score excellence on Hilton QA.

Alpharetta, Ga, Us

Managed hotel in the absence of GM for 6 months.Raised 12-Month SALT score to 79.3 that put the property in the top 35% of Homewood Ranking.Managed daily tasks and motivated departments to strive for excellence.Responsible for SALT scores and providing excellent guest service.Controller for the property, handled cash flows in and out of hotel.

Cincinnati, Oh, Us

Supervised Front Desk and F&B department operations.  Conducted staff training to ensure knowledge of service expectations, hotel facilities, security procedures and health/safety regulations. Created detailed training manuals for GSR’s and a twelve-step standard for restaurant employees. Coordinated team efforts to build positive customer relationships.Customized and integrated software to gather data from guest survey responses. Up-sold rooms and created incentives for staff where possible to maximize hotel revenue.Devised a Guest Recovery Program to help increase GSS scores. Promoted teamwork and quality service through daily communication and coordination with other departments.  Maintained and controlled the inventory levels for front desk and F&B. Including operating supplies, liquor/beer, and coordinated the F&B orders with my executive chef.TIPS certifiedPreviously ServeSafe Certified