Provide student support through the online admission and registration processes, help students gain access to and interface with the college website, as well as answer all student phone and email inquiries regarding the college through the exclusive answer center.

Student Financial Services Representative11/2013 – 09/2015Assisted students in navigating the financial aid process while also addressing their questions and concerns.

Lectured and led classes within studies of communication. -Ranked within the top tier of professors who demonstrate instructional excellence -Authored for academic public speaking textbook Want to Make a Difference?

Managed vendor accounts, customer services and store sales. Past accomplishments include:-Increased customer base ending at 110% growth, also exceeding sales objectives at 120% -Designed and implemented marketing strategies which boosted store’s overall ranking to the top 10% of highest performing stores in the categories of sales and customer service

Serviced customer accounts and sold investment products through consultation and cold calling. Past accomplishments include:-Exceeded beyond individual sales goal ending the fiscal year at 140% -Ranked within the top 10% of bankers nationwide with new loan dollars closed