• Career Development: train new enlistees on logistics procedures, efficient planning, and goal setting to drive performance and achieve promotions throughout their military career• Secret Clearance: entrusted with access to confidential transportation information; safeguards this information for national security• Supply Chain Management: oversee and delegate tasks at break bulk terminals, air terminals and seaports to ensure deliveries meet documentation requirements for international shipment• Accuracy and Efficiency: ensure appropriate material handling equipment and rolling stock is available to streamline transport capabilityOperation Spartan Shield - Kuwait, 2021 to 2022• Manager of the Movement Control Team Trans-Arabian Network (TAN), a major supply network for CENTCOM logistics; lead the TAN team to successfully transport $850 million of equipment and resources in the region over a nine month period• Successfully mitigate issues with Kuwait Host Nations Coordination Cell and with customer units to ensure movements receive the proper customs clearance and do not miss planned movement dates• Effectively cross-trained Soldiers within the section to assume multiple roles including my own• Graduate of the Army Sexual Harassment Prevention Foundation CourseOperation Eager Lion – Jordan, 2016 to 2017• Oversee movement of $1.2 million of resources per week from seaports and flight lines; coordinate with Jordanian Armed Forces to distribute cargo to Joint Training Facilities• Establish and maintain cross departmental rapport and liaise with 3PL to ensure safe, prompt, and accurate deliveriesOperation Enduring Freedom – Afghanistan, 2013 to 2014• Manage consolidation of bulk freight from 3 combat outposts averaging 2,000 cubic feet of resources transported per week• Led unit of 10 with 97% success rate coordinating transfer of resources and materials• Ensure placarding of proper documentation for sensitive and hazardous cargo

• Lead team of 36 ambassadors while achieving 95.4% on-time delivery rate week over week• Educate Ambassadors and Coordinators on safety procedures and delivery policies; coordinate motor vehicle storage and movement in accordance with OSHA• Coordinate with Central Dispatch to report any shift changes to ensure seamless delivery to customer• Provide coaching and corrective counseling to Ambassadors and Coordinators as required• Monitor the distribution of orders to assure customers receive all items in a timely manner• Ensure daily manifests are accurate with current information• Provide redirection and support to team members as needed

• Station representative for 33 overseas embassies; successfully coordinate movement of 1,200 to 1,500 cubic feet of high-priority air freight per week to 4 continents.• Communicate with embassy procurement agents to initiate and maintain cost-saving measures.• Help reduce delays in lead time by coordinating optimized routes from vendor to carrier to freight forwarder.• Problem solve issues with order changes, frustrated cargo, and insurance claims.

• Responsible for supporting the daily news-gathering efforts for print, web and video initiatives.• Assist editors, producers and journalists with filing stories, fact-checking and other production/editing tasks.• Contribute reporting for Metro section as a stringer; help manage Metro desk Twitter handle via SocialFlow.• Contribute research, copy and/or transcription for high-priority stories (including Muhammad Ali’s funeral service and the 100-minute interview of Donald Trump by Maggie Haberman and David Sanger).• Build and edit pages for print/web such as Sports agate, Business Day stock page, television listings, etc.

• Actively sought out learning the work process of customer service representatives in order to take on a larger role at the company. Main focus included submitting Schedule 13G(/A) and Form 8-K to the Securities & Exchange Commission for client work orders.• Verify client distributions ensuring all information related to documentation, printing and shipping is accurate.• Assist customer service representatives with structuring distributions and forwarding work requests to various departments for client proxy statements, 10-K’s, statutory & summary prospectuses, etc.• Close work orders after shipping is complete, review shipping records and deliver closed orders to the pricing department.

• Met individual and group sales goals helping our branch to consistently lead region in operating profit.• Provided exceptional service to customers helping to maintain our branch Customer Service Index score above corporate average for 6 straight months.• Worked accounts receivable to ensure timely payments from all accounts.• Assisted with forecasting efforts to maintain our branch fleet in accordance with customer needs and reservation requests.

• Handled customer requests and resolved issues relating to security in a timely, effectual manner.• Maintained constant communication with Front Office to address changes to security plan during major construction project.• Innovated inventory system for incoming/outgoing mail, increasing efficiency and guest satisfaction.• Cross-trained best employees to ensure workflow problems could be easily addressed.• Promoted due to extensive knowledge of departmental procedures.