Christopher Cusson Email & Phone Number

Lithia, Fl, Us

Hendersonville, Tennessee, Us

Las Vegas, Nv, Us

Las Vegas, Nv, Us

Victoria, British Columbia, Ca

Orlando, Florida, Us

Responsible for managing and directing the work of the Project Management Team and delivery of allprojects, overseeing all elements of the project portfolio, monitoring performance across alldepartments. Lead and support the Project Management Team, ensuring companyproject metrics and timelines are met.

Orlando, Florida, Us

Responsible for managing and directing the work of the Project Management Team and delivery of allprojects, overseeing all elements of the project portfolio, monitoring performance across alldepartments. Lead and support the Project Management Team, ensuring companyproject metrics and timelines are met.

Orlando, Florida, Us

Jacksonville, Fl, Us

Salem, New Hampshire, Us

• Coordinate all field activity with the company’s teams of Engineers and Project Managers• Develop business plans for the President/Owner of the company to plan with and execute new business ventures• Promote a culture of accountability and collaboration to meet or exceed company goals related to revenue, profitability and company brand experience• Monitor and measure the team’s performance against the project schedules and P&L• Monitor and control expenses Company wide• Review all new statements of work (SOW) and adjust to protect the company’s assets • Review all new RFQ’s before they are turned into the customer• Drive teams to identify strategic solutions that align with the customers’ business requirements• Develop senior management-level relationships with customers, vendors, partners and corporate service organizations• Address customer and partner escalations in a timely, professional manner• Initiate and facilitate communications and understanding of customer requirements between customers, Management team, and the field• Develop and implement management strategies to ensure that technical service is at a consistently exceptional level• Manage quarterly Operating Review with the Senior Management and build a support plan for changes needed to better service our customer• Develop process and review quality control work being performed in the field periodically• Schedule training for employees through outsourced vendors• Ensure compliance with technical specifications throughout the company and while on customer premises as regulated by FCC and other governmental, Company or franchise requirements• Ensure compliance with safety programs and provides training and guidance to managers/supervisors/technicians on safety issues• Hire and build teams of Engineers, Project Managers and office staff • Direct the entire HR and Staffing department and develop strategic HR goals, policies and programs that align with business initiatives

Salem, New Hampshire, Us

• Coordinate all field activity with the company’s teams of Engineers and Project Managers• Develop business plans• Monitor and measure the team’s performance against the business/project plan • Monitor and control expenses• Review all new statements of work (SOW) and adjust to protect the company’s assets • Drive teams to identify strategic solutions that align with the customers’ business requirements• Develop senior management-level relationships with customers, vendors, partners and corporate service organizations• Engage and help develop the long term planning/forecasting for the company• Address customer and partner escalations in a timely, professional manner• Initiate and facilitate communications and understanding of customer requirements between customers, corporate, and the field• Develops and implement management strategies to ensure that technical service is at a consistently exceptional level• Manage quarterly Operating Review and other business review process• Support fiscal business planning activities• Quality control work being performed in the field periodically• Schedule training for employees through outsourced vendors• Ensure compliance with technical specifications throughout the company and while on customer premises as regulated by FCC and other governmental, Company or franchise requirements.• Ensure compliance with safety programs and provides training and guidance to supervisors and technicians on safety issues• Hire and build teams of Engineers and Project Managers

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Manage capacity for all network services including, RF plant and channel line ups, Video On Demand, High speed Data, Digital voice, and the networks they are delivered onWork directly with marketing to prioritize the launch of new services based on existing and planned capacityCorrelate changes to different areas of the network to minimize the impact of capacity related activitiesPlan backup and recovery, and contingency disaster recovery solutions to meet requirementsSchedule with Headend Management and Field Operations when work is in need of resources to resolve capacity related issues.Work with Video On Demand vendors to resolve stability issue.Track Video On Demand errors and forecast possible problems within the VOD systemProject the Quarterly growth of VOD, HSD, and CDV throughout the year.Create or review the Quarterly CAR sent to Division for funds needed to support Capacity related issuesWorked with various senior managers and leaders to lay out projectimplementation guidelines and plan for manpower and/or other resource requirements.Evaluated outside service providers or contractors; provides directionin the development of tailored services; negotiated contract terms andconditionsConduct interviews, hire, and trained new employees for specificproject assignmentsHad overall responsibility for PMO strategy, direction, processes, resources, tools and operationsWorked collaboratively with region, division and corporate leadership to deliver resultsServed as a point of contact for escalations, resource concerns, project collisions and regional dynamics Provided leadership on projects to ensure projects are on time, on budget and meet defined goalsTrack and managed project collisions cross functionally with region, Division PMO and Enterprise PMOWas responsible for reporting to project stakeholders and facilitating project meetings and communicationsIdentified, developed and implemented process improvements

Philadelphia, Pa, Us

•Manage capacity for all network services including, RF plant and channel line ups, Video On Demand, High speed Data, Digital voice, and the networks they are delivered on.•Work directly with marketing to prioritize the launch of new services based on existing and planned capacity.•Correlate changes to different areas of the network to minimize the impact of capacity related activities.•Plan backup and recovery, and contingency disaster recovery solutions to meet requirements.•Schedule with Technical Operations when work is in need of field resources to resolve capacity related issues.•Work with Video On Demand vendors to resolve stability issue.•New deployments of Video On Demand throughout the Region.•Track Video On Demand errors and forecast possible problems within the VOD system.•Manage the new fiber construction within the Region to interconnect all sites.•Convert all Headend designs to Visio.•Monitor all Video On Demand upgrades and patches within the Region.

Philadelphia, Pa, Us

• Manage projects and work with the Digital Television Group and Advanced Engineering to prepare new video products for commercial launch. • Work with vendors to develop new products for video to assure the wide scale deployment of new products with existing product lines.• Develop and manage detailed project plans, schedules and budgets.• Manage multiple projects and provide project status updates to staff and Senior Executive Management. • Work with multiple new application vendors • Work with the engineering, marketing, customer service, and billing/data center departments within the Cable Division to integrate new products and support existing products.• Work with cable systems personnel to determine operational requirements to implement new products. • Once implemented track software and hardware “bugs” and drive them to completion with the vendors.• After technical testing, launch the new products into existing cable system operations.

Philadelphia, Pa, Us

• Responsibilities include all Technical Department related training, including Safety, Customer Service and New Product introduction. • Design, develop and facilitate training for Technical Operations Department. • Assist with the design, development and implementation of training benchmarks, including skill-set certification processes. • Assist with design/deployment of supervisory skills/management skills training (modules). • Assist with design/deployment of career path and ongoing performance training. • Provide routine coaching/counseling dialogue for department members as well as documented feedback of all quality measures.

Assist Director of Operations and President to ensure company success on multiple upgrade projects.• Review bid packages from new and existing customers.• Supervised projects and Project Managers at multiple locations.• Ensured that all personnel working in the field are following the requirements and guidelines set forth by the customer and CK Engineering regarding specifications, quality control and safety.• Developed a "hands on" training program for new employees.• Ensured that all projects were being completed on time and within the budget designated by the customer.• Expanded CK Engineering's work force by recruiting new employees and sub-contractors.• Created schedules, inventory control and quality control documentation to turn into the customer.• Downloaded and reviewed sweep and certification packages for both forward and return

Determined routing for fiber optics and coaxial cable.Compiled, analyzed and presented all bid packages.Created and delivered oral and written presentations for training of entire company which consisted of an average of 47 sub-contractors.Consistently met or exceeded the goals set by the customer. For Field Engineering the goal was 75 miles of completed asbuilt walkout a week. Tri-C completed an average of 125 miles a week and pole surveyed over 3000 poles a week.Maintained billing and quality control records of all sub-contractors.Maintained high standards of excellence that included zero errors per mile.Created schedules, project plans, inventory control documents and contracts for sub-contractors working for Tri-C.Coaxial splicing and balancing.Sweep forward and return using Wavetek Stealth SDA 5000.Fiber optic splicing using Fujikura, Sumatoma and Fitel fusion splicers.Fiber documentation and testing at 1310 and 1550 nm using the Wavetek and Tektronix OTDR.

• Ensured that all personnel working in the field are following the requirements and guidelines set forth by the customer and CK Engineering regarding specifications, quality control and safety.• Delivered oral and written presentations for training of all new employees and sub-contractors.• Created schedules, inventory control and quality control documentation to turn into the customer.• Completed pre-construction rideout to identify all problems before construction crews would enter an area.• Daily customer contact to ensure CK Engineering is performing to the customers expectations.• Separated inventory for splicers and construction crews for the next day, to ensure they will be in the field working by 7:00 A.M.• Coaxial splicing and balancing. • Fiber optic splicing using a Sumatoma fusion splicing machine.• Oversee sweep forward and return review and quality.

New York, Ny, Us

• Inspected construction and splicing work to ensure all requirements and guidelines set forth by Time Warner specifications are met.• Created quality control documentation and directed its use by the contractors.• Performed daily maintenance of the active plant.• Responded to "trouble calls" in a timely manner and contact customer when service was restored.• Troubleshot signal leakage and repair. • Trained new maintenance technicians for splicing and troubleshooting.