Christopher D. Email & Phone Number

Boca Raton, Florida

Manage the development and execution of product strategies throughout the full product life-cycle. Provide cross-functional leadership to successfully launch new products for the insurance companies to price insurance policies, utilizing the collaborative Agile approach. Analyze product metrics and trends to assess product health and improvement opportunities. Gain a deep understanding of key stakeholders, identify and fill product gaps, and generate new ideas to improve user experience and drive growth. Provide internal and external training and presentations on new and existing products directly to clients throughout the country. Served as Chair of the Customer Operations Division’s Quality Council.

Westport, Ct

Assessed over 100 hospital application software for remediation in 2000. Influenced cross-divisional, multi-organizational teams on IT best practices, coordinating technology initiatives to improve patient care. Managed the scoping, design and implementation of large strategic performance improvement projects. Contributed to the development, growth, and management of high-performance team initiatives.

Norwalk, Ct

Managed the analysis of formulation of regional physician fee schedules. Supervised the analytics team in the application of medical pricing policies. Managed projects for design, development, implementation, and maintenance of workflows. Tactfully managed complex team dynamics, handling organizational change-related issues, and fostered an on-going positive environment with a motivated staff and satisfied customer base. Promoted and provided support for the implementation of reimbursement logic into an automated electronic claims processing system that produced $46M in savings while reducing backlog of insurance claims

New York, Ny

Built and maintained a database tracking system, and directed staff on data collection procedures to feed key performance indicators (KPIs). Spearheaded the evaluation of various screening programs using Healthcare Effectiveness Data Information Set (HEDIS) standards, resulting in recognition from the National Committee for Quality Assurance (NCQA) through a provisional one-year HMO accreditation.

New York, Ny

Implemented and coordinated a national study of ovarian cancer. Developed and implemented project database. Teamed with hospital Internal Review Board to finalized clinical research protocol. Study approved by the Internal Review Board resulted in increased patient enrollment and study completion.

New York, Ny

Investigated and mitigated the spread of infectious diseases using public health measures, including contact tracing and patient education. Served as Health Department's liaison to three New York City hospitals. Coordinated the reporting of disease incidence and formulated strategies with hospital executives on implementing Health Department’s guidelines. Increased reporting of childhood infectious disease, and expanded data collection tools for the Centers for Disease Control and Prevention.

Master Of Science - Ms, Health Informatics/Data Science

Master Of Public Health - Mph, Health Policy And Management

Bachelor Of Science, Computer Science