Christopher D. Cole Email and Phone Number
Christopher D. Cole work email
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Christopher D. Cole personal email
A results-driven AI Product Manager with a passion for driving process excellence, compliance, and product management. I’ve successfully managed teams across 12 regions, delivering $15 million in savings. My expertise spans lean, six sigma, AI, and CPI methodologies, combined with strong leadership skills, making me a valuable asset to any organization.At Wells Fargo, I led the design, development, and implementation of User Acceptance Testing (UAT) artifacts within the SDLC for workflow automation in ServiceNow. I established UAT processes, managed defect tracking, and collaborated closely with stakeholders to troubleshoot and resolve issues. My experience also includes testing AI models, ensuring their accuracy, and building these models using Python, complementing my SQL skills.Top Skills:I. AI Product Management: Managing AI products across Banking, Financial, Healthcare, IT, and Government sectors, with proficiency in design, development, and deployment.II. Product Management: Skilled in Process Architecture, Design, and Modeling with iGrafx, Visio, and Aris Software; and Business Process Consulting in ServiceNow.III. Regulatory Compliance: Strong knowledge of FFIEC, OCC, and CFR regulations related to AI products.IV. Risk and Control: Expertise in FMEA, KPI, KRI for AI applications.V. Automation and AI: Proficient in automation using UiPath, Automation Anywhere, and Blue Prism, integrating AI into business processes.VI. Lean Six Sigma: Leading teams with Lean Six Sigma methodologies in AI product development.VII. Business Analysis: Skilled in analyzing market trends and business requirements for AI products.VIII. Software Development: Experienced in Scrum, SQL, and AI development.Leadership:Air Force Veteran114 personnel supervised$40 million budget oversight$15 million in cost savingsCertifications:Lean Six Sigma Master Black Belt, with extensive experience in process improvement and organizational design.
Wells Fargo
View- Website:
- wellsfargo.com
- Employees:
- 205138
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Vice President And Lead Product Manager | Designer | Mit-Trained In Ai Product Design At Wells FargoWells FargoSan Antonio, Tx, Us -
Vice President & Lead Product Manager | Designer | Mit-Trained In Ai Product Design At Wells FargoWells Fargo Jan 2023 - PresentSan Francisco, California, UsProduct Strategy:Craft a design-driven product vision and strategy, ensuring alignment with company goals and user needs within a dynamic roadmap.Risk Modeling:Integrate design strategy with risk modeling expertise to guide product development and risk mitigation.Agile Leadership:Employ design strategy in Agile leadership to enhance team sprints and alignment with a focus on user-centric solutions.Stakeholder Collaboration:Facilitate co-creation sessions with stakeholders, melding design thinking with product requirements for strategic success.Digital Workflow Automation:Implement digital workflows using design principles on platforms like ServiceNow to optimize risk processes and user interaction.Feature Delivery:Prioritize and deliver features through a design strategist’s lens, balancing value and user experience.User Experience:Guide product UX with a design strategist mindset, ensuring solutions are intuitive and meet user needs.Performance Metrics:Utilize design strategy in analyzing KPIs, informing product decisions with data-driven and user-focused insights.Continuous Improvement:Adopt new technologies and design methodologies to continuously enhance product development and market fit. -
Servicenow Product Manager - Product Owner Lightweight Workflow AutomationWells Fargo Jan 2022 - Aug 2024San Francisco, California, Us- Successfully delivered ServiceNow platforms utilizing Agile/SAFE project delivery methodologies, processes, and SDLC, as well as Product Lifecycle Management.- Implemented digital workflows that improved user experiences and increased employee and enterprise productivity.- End-to-end workflow automation using App Engine Studio. -
Lss Master Black Belt_Lead Process Engineer - Corporate Risk Bpm Re-Engineering And InnovationWells Fargo Feb 2020 - Jan 2022San Francisco, California, Us- Led re-engineering and innovation initiatives across Corporate Risk Groups, utilizing BPMN design, architecture, and modeling.- Implemented a FMEA risk assessment approach to identify potential failures in designs, processes, products, and services.- Analyzed processes, executed RPA screening criteria, and identified future RPA candidates.Utilized Lean Six Sigma methodologies, including DMAIC, project charters, value stream mapping, SIPOC, VOC/Kano analysis, and cause & effect analysis.- Developed process diagrams, risk & controls RCSA, and mistake-proofing strategies. -
Lss Master Black Belt_Lead Process Engineer - Compliance & Asset ManagementUsaa Apr 2019 - Jan 2020San Antonio, Texas, Us- Facilitated the cross-functional application of process engineering principles to design and optimize business processes and their overall performance.- Incorporated Change Management methods such as Prosci/ADKAR to align process change activities with internal and external stakeholders.- Leveraged automation and analytics to enable Finance strategy while improving Risk & Controls RCSA through the use of FMEA. -
Lss Master Black Belt_Organizational Strategy & Business Process Consultant, Sr.Booz Allen Hamilton Mar 2017 - Apr 2019Mclean, Va, Us- Utilized various approaches including stakeholder analysis and organization design to manage the natural cycle and effects of change.- Applied multiple process improvement approaches such as Business Process Reengineering, Continuous Process Improvement and Lean Six Sigma to streamline organizations and improve their efficiency.- Incorporated Change Management methods such as Prosci/ADKAR to align process change activities with internal and external stakeholders.- Improved Risk & Controls by utilizing FMEA (Failure Modes and Effects Analysis) to identify potential failures in designs, processes, products and services. -
Director Of Quality (Healthcare Project & Services)United States Air Force Apr 2015 - Apr 2017Randolph Afb, Tx, Us- Managed a $2.5 million military clinic, supervising 34 employees and implementing process improvement methodology in various service areas, resulting in improved service for 13,000 customers.- Oversaw $6 million in service assets and collaborated with Air Force agencies to coordinate workload requirements.- Incorporated Operational Risk Management (ORM) into mission and activity planning processes to ensure safety and compliance. -
Quality Assurance Technical WriterUnited States Air Force Oct 2011 - Mar 2015Randolph Afb, Tx, Us- Implemented Instructional System Design & process improvement methodologies, simplifying the planning, development and implementation of training, resulting in a 30% increase in efficiency for change releases.- Drafted and reviewed Quality documents such as validation protocols, risk assessments, and reports.- Incorporated Operational Risk Management (ORM) governance and framework into technical training curriculum and planning processes to ensure safety and compliance.
Christopher D. Cole Skills
Christopher D. Cole Education Details
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Massachusetts Institute Of TechnologyDesigning And Building Ai Products And Services -
Trident University InternationalPhd Coursework In Management And Organizations -
The University Of Texas At AustinPost Graduate Program In Artificial Intelligence And Machine Learning -
Product SchoolProduct Management -
Trident University InternationalMs. Information Technology And Bs. Computer Science -
Villanova UniversityMbb -
National Defense UniversityInteragency Operating/Strategic Environment -
Community College Of The Air ForceGeneral
Frequently Asked Questions about Christopher D. Cole
What company does Christopher D. Cole work for?
Christopher D. Cole works for Wells Fargo
What is Christopher D. Cole's role at the current company?
Christopher D. Cole's current role is Vice President and Lead Product Manager | Designer | MIT-Trained in AI Product Design at Wells Fargo.
What is Christopher D. Cole's email address?
Christopher D. Cole's email address is ls****@****rgo.com
What schools did Christopher D. Cole attend?
Christopher D. Cole attended Massachusetts Institute Of Technology, Trident University International, The University Of Texas At Austin, Product School, Trident University International, Villanova University, National Defense University, Community College Of The Air Force.
What skills is Christopher D. Cole known for?
Christopher D. Cole has skills like Leadership, Six Sigma, Training Course Development, Team Building, Pandas, Scikit Learn, Consulting, Public Speaking, Lean Manufacturing, Data Science, Human Resources, Instructional Systems Development.
Who are Christopher D. Cole's colleagues?
Christopher D. Cole's colleagues are Vincent Paul Chaves, Heidi Van Beek, Anna Segarra, Shafiu Usman, Daniel Hou, Ashley Mackinzie, Chris Viola.
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