Christopher D. Cole

Christopher D. Cole Email and Phone Number

Vice President and Lead Product Manager | Designer | MIT-Trained in AI Product Design at Wells Fargo @ Wells Fargo
San Antonio, TX, US
Christopher D. Cole's Location
San Antonio, Texas, United States, United States
Christopher D. Cole's Contact Details

Christopher D. Cole work email

Christopher D. Cole personal email

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About Christopher D. Cole

A results-driven AI Product Manager with a passion for driving process excellence, compliance, and product management. I’ve successfully managed teams across 12 regions, delivering $15 million in savings. My expertise spans lean, six sigma, AI, and CPI methodologies, combined with strong leadership skills, making me a valuable asset to any organization.At Wells Fargo, I led the design, development, and implementation of User Acceptance Testing (UAT) artifacts within the SDLC for workflow automation in ServiceNow. I established UAT processes, managed defect tracking, and collaborated closely with stakeholders to troubleshoot and resolve issues. My experience also includes testing AI models, ensuring their accuracy, and building these models using Python, complementing my SQL skills.Top Skills:I. AI Product Management: Managing AI products across Banking, Financial, Healthcare, IT, and Government sectors, with proficiency in design, development, and deployment.II. Product Management: Skilled in Process Architecture, Design, and Modeling with iGrafx, Visio, and Aris Software; and Business Process Consulting in ServiceNow.III. Regulatory Compliance: Strong knowledge of FFIEC, OCC, and CFR regulations related to AI products.IV. Risk and Control: Expertise in FMEA, KPI, KRI for AI applications.V. Automation and AI: Proficient in automation using UiPath, Automation Anywhere, and Blue Prism, integrating AI into business processes.VI. Lean Six Sigma: Leading teams with Lean Six Sigma methodologies in AI product development.VII. Business Analysis: Skilled in analyzing market trends and business requirements for AI products.VIII. Software Development: Experienced in Scrum, SQL, and AI development.Leadership:Air Force Veteran114 personnel supervised$40 million budget oversight$15 million in cost savingsCertifications:Lean Six Sigma Master Black Belt, with extensive experience in process improvement and organizational design.

Christopher D. Cole's Current Company Details
Wells Fargo

Wells Fargo

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Vice President and Lead Product Manager | Designer | MIT-Trained in AI Product Design at Wells Fargo
San Antonio, TX, US
Website:
wellsfargo.com
Employees:
205138
Christopher D. Cole Work Experience Details
  • Wells Fargo
    Vice President And Lead Product Manager | Designer | Mit-Trained In Ai Product Design At Wells Fargo
    Wells Fargo
    San Antonio, Tx, Us
  • Wells Fargo
    Vice President & Lead Product Manager | Designer | Mit-Trained In Ai Product Design At Wells Fargo
    Wells Fargo Jan 2023 - Present
    San Francisco, California, Us
    Product Strategy:Craft a design-driven product vision and strategy, ensuring alignment with company goals and user needs within a dynamic roadmap.Risk Modeling:Integrate design strategy with risk modeling expertise to guide product development and risk mitigation.Agile Leadership:Employ design strategy in Agile leadership to enhance team sprints and alignment with a focus on user-centric solutions.Stakeholder Collaboration:Facilitate co-creation sessions with stakeholders, melding design thinking with product requirements for strategic success.Digital Workflow Automation:Implement digital workflows using design principles on platforms like ServiceNow to optimize risk processes and user interaction.Feature Delivery:Prioritize and deliver features through a design strategist’s lens, balancing value and user experience.User Experience:Guide product UX with a design strategist mindset, ensuring solutions are intuitive and meet user needs.Performance Metrics:Utilize design strategy in analyzing KPIs, informing product decisions with data-driven and user-focused insights.Continuous Improvement:Adopt new technologies and design methodologies to continuously enhance product development and market fit.
  • Wells Fargo
    Servicenow Product Manager - Product Owner Lightweight Workflow Automation
    Wells Fargo Jan 2022 - Aug 2024
    San Francisco, California, Us
    - Successfully delivered ServiceNow platforms utilizing Agile/SAFE project delivery methodologies, processes, and SDLC, as well as Product Lifecycle Management.- Implemented digital workflows that improved user experiences and increased employee and enterprise productivity.- End-to-end workflow automation using App Engine Studio.
  • Wells Fargo
    Lss Master Black Belt_Lead Process Engineer - Corporate Risk Bpm Re-Engineering And Innovation
    Wells Fargo Feb 2020 - Jan 2022
    San Francisco, California, Us
    - Led re-engineering and innovation initiatives across Corporate Risk Groups, utilizing BPMN design, architecture, and modeling.- Implemented a FMEA risk assessment approach to identify potential failures in designs, processes, products, and services.- Analyzed processes, executed RPA screening criteria, and identified future RPA candidates.Utilized Lean Six Sigma methodologies, including DMAIC, project charters, value stream mapping, SIPOC, VOC/Kano analysis, and cause & effect analysis.- Developed process diagrams, risk & controls RCSA, and mistake-proofing strategies.
  • Usaa
    Lss Master Black Belt_Lead Process Engineer - Compliance & Asset Management
    Usaa Apr 2019 - Jan 2020
    San Antonio, Texas, Us
    - Facilitated the cross-functional application of process engineering principles to design and optimize business processes and their overall performance.- Incorporated Change Management methods such as Prosci/ADKAR to align process change activities with internal and external stakeholders.- Leveraged automation and analytics to enable Finance strategy while improving Risk & Controls RCSA through the use of FMEA.
  • Booz Allen Hamilton
    Lss Master Black Belt_Organizational Strategy & Business Process Consultant, Sr.
    Booz Allen Hamilton Mar 2017 - Apr 2019
    Mclean, Va, Us
    - Utilized various approaches including stakeholder analysis and organization design to manage the natural cycle and effects of change.- Applied multiple process improvement approaches such as Business Process Reengineering, Continuous Process Improvement and Lean Six Sigma to streamline organizations and improve their efficiency.- Incorporated Change Management methods such as Prosci/ADKAR to align process change activities with internal and external stakeholders.- Improved Risk & Controls by utilizing FMEA (Failure Modes and Effects Analysis) to identify potential failures in designs, processes, products and services.
  • United States Air Force
    Director Of Quality (Healthcare Project & Services)
    United States Air Force Apr 2015 - Apr 2017
    Randolph Afb, Tx, Us
    - Managed a $2.5 million military clinic, supervising 34 employees and implementing process improvement methodology in various service areas, resulting in improved service for 13,000 customers.- Oversaw $6 million in service assets and collaborated with Air Force agencies to coordinate workload requirements.- Incorporated Operational Risk Management (ORM) into mission and activity planning processes to ensure safety and compliance.
  • United States Air Force
    Quality Assurance Technical Writer
    United States Air Force Oct 2011 - Mar 2015
    Randolph Afb, Tx, Us
    - Implemented Instructional System Design & process improvement methodologies, simplifying the planning, development and implementation of training, resulting in a 30% increase in efficiency for change releases.- Drafted and reviewed Quality documents such as validation protocols, risk assessments, and reports.- Incorporated Operational Risk Management (ORM) governance and framework into technical training curriculum and planning processes to ensure safety and compliance.

Christopher D. Cole Skills

Leadership Six Sigma Training Course Development Team Building Pandas Scikit Learn Consulting Public Speaking Lean Manufacturing Data Science Human Resources Instructional Systems Development Failure Mode And Effects Analysis Operational Planning Matlab 5s Data Analysis Military Training Tensorflow Keras Agile Methodologies Healthcare Team Leadership Process Improvement Strategic Planning Engineering Nltk Strategy Business Process Analysis Technical Writers E Learning Natural Language Processing Management Consulting Minitab Artificial Intelligence Microsoft Office Microsoft Word Operations Management Program Management Microsoft Excel Supervisory Skills Addie Leadership Development Cross Functional Team Leadership Training Change Management Policy Project Planning Agile Scrum Business Process Improvement Python Business Strategy Management Analytical Skills Software Development Life Cycle Project Management Kaizen Research Process Engineering Healthcare Management Machine Learning Continuous Improvement Organizational Leadership Spss Github

Christopher D. Cole Education Details

  • Massachusetts Institute Of Technology
    Massachusetts Institute Of Technology
    Designing And Building Ai Products And Services
  • Trident University International
    Trident University International
    Phd Coursework In Management And Organizations
  • The University Of Texas At Austin
    The University Of Texas At Austin
    Post Graduate Program In Artificial Intelligence And Machine Learning
  • Product School
    Product School
    Product Management
  • Trident University International
    Trident University International
    Ms. Information Technology And Bs. Computer Science
  • Villanova University
    Villanova University
    Mbb
  • National Defense University
    National Defense University
    Interagency Operating/Strategic Environment
  • Community College Of The Air Force
    Community College Of The Air Force
    General

Frequently Asked Questions about Christopher D. Cole

What company does Christopher D. Cole work for?

Christopher D. Cole works for Wells Fargo

What is Christopher D. Cole's role at the current company?

Christopher D. Cole's current role is Vice President and Lead Product Manager | Designer | MIT-Trained in AI Product Design at Wells Fargo.

What is Christopher D. Cole's email address?

Christopher D. Cole's email address is ls****@****rgo.com

What schools did Christopher D. Cole attend?

Christopher D. Cole attended Massachusetts Institute Of Technology, Trident University International, The University Of Texas At Austin, Product School, Trident University International, Villanova University, National Defense University, Community College Of The Air Force.

What skills is Christopher D. Cole known for?

Christopher D. Cole has skills like Leadership, Six Sigma, Training Course Development, Team Building, Pandas, Scikit Learn, Consulting, Public Speaking, Lean Manufacturing, Data Science, Human Resources, Instructional Systems Development.

Who are Christopher D. Cole's colleagues?

Christopher D. Cole's colleagues are Vincent Paul Chaves, Heidi Van Beek, Anna Segarra, Shafiu Usman, Daniel Hou, Ashley Mackinzie, Chris Viola.

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