• Administration of golf club PDDS (Product Definition Documents) within the Product Creation Function and other similar tracking and communications of product information, including catalog and website specification sheets etc.• Coordinates the product sample process from development through initial launch activities.• Assists in the planning and execution of SelectFit prior to launch• Collaborates with Analytics team using expertise in market dynamics, pricing, retail timing, and consumer insights to create products that meet and exceed market demand• Partners with Brand Marketing to bring product stories, insights and concepts to life in consumer facing communication (includes naming & positioning of new products)• Energy Provider – Inspire and excite teammates while collaborating to develop product stories and launch strategies that will drive go to market success• Collaborates with Product Creation Manager to create address launch timings, SKU management, pricing, etc. for club categories in order to meet short and long term financial goals• Translates technical product features and benefits into consumer facing benefits• Administers, tracks, and analyzes sales, SKUs and market data for stock and custom clubs• Competitive intelligence—responsible for assessing and reporting on key competitors in the market• Performs equipment tests and run launch monitors• Generates content and occasionally presents to various groups for training in support of product launch and sales activities

• Develop and maintain strong customer relationships by demonstrating a complete understanding of all TaylorMade products and the specific needs of each customer’s individual business• Identify and implement detailed strategies to achieve and surpass yearly volume sales and product distribution goals• Plan and execute product events and creative strategies to assist in product sell through • Communicate company programs and promotions quickly and effectively to ensure optimal customer participation• Manage and grow Regional Key Account business with over 10 locations• Develop and execute call frequency and rotation covering three states in order to meet and exceed customer expectations• Provide critical assistance designed to achieve and exceed sales goals within multiple assigned territories • Maintain and enhance customer relationships by building trust and resolving issues promptly and completely • Process a wide variety of requests for assistance, identify service and sales difficulties, and initiate appropriate action to resolve any and all problems• Communicate extensively with other departments including customer service, sales, operations, and customers, embroidery vendors, etc.

• Managed a team of ten technicians and five demo matrices for the 2012 and 2013 seasons.• Ensured the technicians were knowledgeable about every facet of the product line and were excellent representatives for TaylorMade.• Developed 10 underperforming accounts for the 2013 season. In each location doubled sales versus the previous year. Reached out to a non-active account and increased their pre-book sales from $800 to $7,000. • Created, organized, and maintained a demo schedule with over 170 events for the 2012 and 2013 seasons.• Developed strong relationships with area PGA professionals that were used to leverage greater TaylorMade exposure and sales.• Created a fun, interactive, educational space where guests received hands on experience with the latest TaylorMade products. Guests were expertly fitted with the product best suited to maximize their golf game.• Performed thousands of in-depth, detailed fittings for golfers of all skill levels.• Ensured that each customer’s specifications were accurately recorded and submitted to the host PGA Professional or sent to the home office for assembly; requiring daily Microsoft Office use.

• Created employee schedule and managed time cards for twenty five employees.• Trained and developed associates by helping them gain skills to enhance the company's growth by teaching how to represent the company's philosophy on a day to day basis, both in their personal and professional life.• Handled new hire training and conducted applicant interviews.• Coordinated with grounds crew starting holes, tee box closures, aeration schedules.• Merchandised and displayed designs for apparel/equipment in clubhouse.• Met monthly with multiple apparel and equipment vendors to decide which products would best benefit both the course and customer.• Handled logistics and scheduling for charity events and golf outings.• Retained and developed new relationships with local charities and corporations in order to grow the tournament business.• Responsible for the e-commerce, which required daily maintenance.• Created a club repair service to benefit members and create extra revenue. Handled all repairs personally.

• Developed squash skills and promoted a team atmosphere for young men who ranged from 9th-12th grade in the school's inaugural season for the program.• Coordinated matches, scrimmages, and transportation between coaches, parents, and faculty at Calvert Hall College.