Christopher D Muniz Email & Phone Number

Florida, United States

Miami, Fl, Us

Miami, Florida, Us

Oversee a portfolio of over 75 client accounts and act as primary contact liaison between the consumer and the corporationPlan, execute and close leads, contribute to the company's strategic objectives, and successfully increased client pool by 23%Prospect, develop, and build sales pipeline by cold calling, researching leads and TradeShowsUtilize 3 types of CRM software system such as Salesforce and Hubspot to understand client needsDelegated work to team members and provide support when necessaryProvide continuous and frequent after-sales support to clients to enhance customer's success.Coordinated quote responses for Request for Quotes (RFQs)

Cambridge, Massachusetts, Us

Strong knowledge of product, services and system Assist with development of call center technology and productivity toolsAttended over 10 industry conferences, performing in-person demos and engaging in outbound email prospecting to increase lead generation efforts by 12% annuallyIncreased annual retention rate by 8.7% by performing regular check-ins with existing clients and reducing churn rate among subscribers Maintained account project plans to ensure timeliness of client deliverableTook ownership to ensure satisfactory completion of the complaint, through the engagement of appropriate resources.Collaborated with Customer Service Manager to help ensure development and supervision of customer service representatives through remote, one on one and team coaching

Miami, Florida, Us

Product knowledge and inventory control Increased PPE monthly sales 80% from 500 Cases to 950 CasesDeveloped a profitable networking partnership with key distributors throughout the US by helping them Oversee and manage end-to-end sales cycle, from prospecting clients to securing dealsLead regular meetings with client management team members working on the assigned collective clientsEnsure retention of clients within the collective and grow existing relationships with solutions and additional productsProvide regular communication to management on client concerns and feedbackWork closely with Sales and Marketing teams to build and manage thoughtful, high performing materials for the sales teams

Salt Lake City, Utah, Us

Oversaw day-to-day business operations on the research floor by effectively directing staff and designing schedules to meet the needs of departments and enrolling/active studiesManaged and evaluated workflow and productivity, making changes where necessary. Developed and cultivated lucrative relationships with new and existing pharmaceutical companies through concise communication and exemplary interpersonal skills.Collaborated with BD/Project Management Team to ensure study protocols and deadlines were followed/met by study coordinators and research staff. Assisted in the development and implementation of operating policies and procedures in accordance with federal and state regulations.Worked within a fast-paced, high-pressure environment with the clinic operating a week.Helped monitor the entire process of Phase I - Phase III of clinical trials

Cambridge, Massachusetts, Us

-CRM Management-Q/C Management-Q/A Management-Real Estate Trade Shows-Client relations (DouglasElliman, Leyva Real Estate, Coldwell Bankers, OneSothebys)-Onboard agents-Acquired clients/properties-Data management-Report weekly updates to key shareholders and CEO-Developed Nationwide recruitment script for customer acquisition-Product knowledge-Customer service-Assisted in all employee relation matters.-Interacted with temporary employees and monitor processes and work output-Assisted in merge of company with Facebook Marketplace (first company to provide real estate through Facebook)

South Miami, Florida, Us

➢ Data Management ➢ Travel Arrangements➢ Train/Manage Front Desk Associates➢ Deposit company checks➢ Reconcile Company Credit Cards ➢ Processing payment for Clinical Subjects (Clincard powered by Greenphire)➢ Online Storage Document Manager (GRM)➢ Entering and Managing patient information within Database (Clinical Conductor)➢ Assisting Clinical Research Coordinators with studies; source documentation, clinical procedures, subject files and recruitment.

South Miami, Florida, Us

➢ Order office supplies➢ Check - In patients➢ Maintain and manage Front Desk➢ Online Storage Document Manager (GRM)➢ Maintain all equipment ; printers, copy machines, fax machines, ekg machines➢ Distributing Company Mail, Employee Paystubs and Pharmaceutical Drug Orders.

Bachelor Of Business Administration (B.B.A.), International Business/Political Science

High School, Health, Public Serivce, Law