Christopher Danko Email & Phone Number

Texas, United States

• Drives self and team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators
• Serves on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicates with peers to share standard methodologies, mitigate risks, champion diversity, and build community
• Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
• Sets tone for culture of organization in the region and regularly meets with extended team members to ensure full visibility, education, safety, accountability, and alignment
• Serves as representative/brand ambassador of the Chartwells team to most senior clients and acts as partner concern point
• Partners with Sales and Retention teams to drive appropriate business growth, structure deals, present new business, form relationships with prospective clients, and negotiate key contract terms

United States

• Spearheaded operational and strategic growth for a multi-site, multi-state client relationship, ensuring policy compliance, staff development, financial performance, and client retention.
• Served as the central point of contact for all client locations, streamlining communication and enhancing operational efficiency.
• Managed a team of geographically based District Managers and area support personnel to meet the diverse needs of a national account client.
• Formulated and executed both short- and long-term growth strategies within a single client company, driving expansion and success.
• Fostered key relationships with the national account client's organization, collaborating with global real estate, facilities management, and outsourcing vendors.
• Successfully expanded the business in existing locations by introducing new services and sites, thereby growing the overall client location portfolio.

United States

• Leads the operational and strategic growth of a multi-site, multi-state operating area client relationship including policy compliance, staff training and development, financial performance, and client retention
• Develops and implements short- and long-range growth strategies within one client company. Interfaces with the national account client's organization which may include global real estate, facilities management and.
• Responsible for growing the business in existing locations by adding new services and new sites and growing the overall portfolio of client locations

Charlotte, North Carolina

• Supervise overall financial performance of the accounts to ensure profitability.
• Set regional goals including sales estimates and revenue projections.
• Direct day to day operations of 28 units and 22 clients in fortune 500 business ($40M).
• Manage planning, budget analysis, and reporting for the region.
• Enforce adherence to company brands, programs, services, and centrally directed initiatives.
• Interview, hire, coordinate and discipline store managers, and monitor individual stores to ensure store is stocked, clean, and in proper working order.

Charlotte, North Carolina Area

• Oversaw day-to-day operations over 8 upscale and fine dining restaurants ($35M), ensuring efficient and effective management and operational procedures.
• Devised and updated all company policies and procedures, reviewing routinely to assess opportunity for increased efficiencies.
• Established quantitative and qualitative metrics, guidelines, and standards in which efficiency and effectiveness can be evaluated.
• Sustained profitability by exceeding budgeting goals each year.
• Facilitated the negotiation of contract buying with local and national brands.
• Orchestrated the hiring, training, and development of management teams.

Cleveland, OH/ Charlotte, NC

Cleveland/Akron, Ohio Area

Hospitality, 3.9 Valedictorian

B.S. Business Administration, Business Administration And Management