As an established Senior District Operations Manager, I bring over 12 years of experience in leading customer service and business development within the high-end fitness industry. My experience includes strategic planning, merchandising, customer retention, forecasting, and marketing initiatives, all aimed at enhancing business growth and operational efficiency.Key Achievements:➤ Scaled Operations: Led the expansion at Xponential Fitness StretchLab, growing from 1 to 6 locations within 3 years through strategic presales and grand openings.➤ Revenue Growth: At 24 Hour Fitness, I increased district-wide fitness sales revenue by an average of 11% year-over-year, adding over $1.4 million in annual revenue.➤ Leadership in Training: Conducted district seminars for General Managers, Fitness Managers, and Personal Trainers, improving team execution and goal attainment with advanced business planning tools and client program designs.➤ Strategic Planning: Led the expansion of 24 Hour Fitness into the Mid-Atlantic and Northeast markets, increasing locations from 5 to 38 and transforming initial sites into top revenue performers.➤ Performance Management: Developed and implemented key performance reviews to refine business metrics and targets, leading to enhanced operational performance.➤ Operational Efficiency: Introduced success routines that improved planning and execution across multiple locations, ensuring consistent achievement of targets.I excel at building relationships with all organizational levels, from stakeholders and executive management to team members and customers. My goal is to continue leveraging my experience to drive sustainable growth and operational excellence in the fitness industry.