Christopher Dao Email & Phone Number

Passionate, detail-oriented designer with proven experience building customer-facing web products and SaaS platforms. I work with teams to build user-focused applications set up for long-term product success in a lean, scalable fashion. My experience includes mobile (iOS & Android), web, and desktop applications.UX Research/Strategy - Usability studies, personas, journey maps, metrics, heuristicsPWA, mobile/tablet responsive product design - design and implementationWireframing & high-fidelity prototyping - Axure/Sketch/FigmaUser workflow analysis & recommendation - for web and applications

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  Senior Product Designer

  Electric

  Apr 2023 - Present - Manhattan, New York, United States

  As the lead designer on AI product initiatives and incubators, I shaped user experience for AI-driven products, including asset management, onboarding, warehousing, and device security features. I designed the first AI-powered IT assistant, translating complex AI functionalities into user-friendly features and creating adaptive interfaces based on AI learning.I aligned product vision with business goals for a transitioning SaaS company, facilitated feature discussions, and established a clear product vision and iteration strategy. Additionally, I developed SaaS conversion strategies, system-level design solutions, and fostered product partnerships, including designing innovative solutions for the ADP marketplace.