Christopher Darr Email & Phone Number

United States

Cleveland/Akron, Ohio Area

Advanced analytics developer and data architect supporting all levels of sales, marketing and finance for business intelligence data using MicroStrategy, Tableau and Power BI software. Current skills used include data architecture and schema design, wireframing and construction of advanced reports and dashboards covering several subject areas including sales funnel, revenue reporting, product level performance and other custom requests.

Manage daily operations of Global Mobility Segment; Partner with Global Sales Vice President to plan sales strategy, review sales results, identify performance gaps and produce plan to improve; Provide and update Report Dashboard to centralize data needed to manage the business - consolidate data from multiple sources and provide strategic view of the right information at the right time, making it accessible from any place.Conduct group and one on one training as needed in the use of systems and tools needed to manage the business. Constantly identify and implement business process improvements to increase the time available for sales to interact with customers and grow the business.

Process automation, custom report generation, process improvement, SharePoint development

Develop custom business intelligence and analytic solutions for web and iOS delivery in MicroStrategy. Strong focus on automation and process improvement. Business Intelligence experience; Report and Dashboard development experience, data architecture and schema design using Microstrategy, Actuate, Birst, SiSense and iDashboards.Power user in MS Excel, Office, SharePoint/SharePoint Designer 2007 & 2010, as well as Business Objects, VBA, and SQL.Manages initiatives for distributing and providing BI solutions for all business segments. Leads initiatives to assess the current situation and formulate strategies. Projects will contain work such as analyzing current channel performance and economics, and identifying ways for the sales organization to achieve projected results. Works closely with segment, region, cluster, channel leadership to identify issues, develop solutions, and build executive buy-in. Drives execution planning for strategy implementation. Develops and implements frameworks, metrics, and agendas. Develop custom Microstrategy tools to collect field intelligence in order to monitor sales initiative progress. Data collection is used to feed dashboard production that is used by operations, sales and executive leadership in day to day operations.

Served as an extended member of the overall account team, to define and deliver enterprise wide post-sale customer care.Responsible for developing, coordinating and monitoring the deployment of service solutions, and provide updates to the client and the Sales Branch based on shared expectations.Conducted in depth billing investigation and analysis to insure accurate delivery of statements. Managed special projects to indentify billing issues and created custom quantification reports, summarizing the corrections that needed to be made and financial impact to the customer and AT&T.Owned the timely resolution of the clients care needs including mobile number end user care as well as with the internal customer support organizations such as Business Services (elite customer services team dedicated to providing post-sales support to program administrators and telecom managers). Provided monthly portfolio account review updates to Sales Branch resource and Mobility Leadership Team

Sales and customer service within company owned retail locations

Sales Manager of 60+ office, sales, and warehouse personel.