Christopher Defosse Email & Phone Number

Warren, Massachusetts, United States

 Supervision of 15 direct reports as well as 2 group leads.  Responsible for the receipt, storage, picking, transacting, and cycle counts of 40 million dollars of inventory over 20,000 active SKU’s..  Build and develop a environment of continuous improvement with the goal of being efficient in all the teams movements to limit waste and effectively free up resources for additional opportunities to increase the overall efficiencies of the team to maximize potential.  Empowered team members to participate in teams meant to increase their professional and technical abilities while striving to eliminate bottle necks and identify root causes that hinder the departments full capabilities.  Reduced overall inventory discrepancies by 35% over a 5 month period by locking down the stockroom to outside departments, adding additional verification processes prior to delivery to our internal and external customers, and prohibiting non team members from performing transactions from the department's locations in SAP.  Eliminated offsite storage needs of over $110,000 per year within first 3 months allowing the department to better allocated those resources as well as maintain their inventory control.  Conduct daily team meetings for proper communication and development of production team.  Created KPI’s to monitor teams wins/ losses as well as the trends to show growth.  Tutored and nurtured the growth of team leads as well as those material handlers looking to develop and grow their skill sets. Empowered the individuals with tasks that grow in nature and responsibility to challenge them to exceed their perceived limits but reach their full potential.  Work with other departments to create and implement more effective ways to share information, improve process flows of material, increase better supplier/ customer relationships best on our company’s needs.

 Supervision of 50 direct reports as well as 4 group leads. Provide leadership and direction across the associated shift ensuring proper levels of production and quality are met. Responsible for ensuring conformance to all company policies, procedures and work instructions. Plan, organize, and schedule production activities (including personnel and equipment) to meet schedules for both standard production and development projects. Maintain production goals and deadlines. Preemptively coordinate material and system requirements to ensure minimum amount of downtime and recommend measures to improve production methods, yields, and the quality of product Manage production personnel, including planning personnel needs, participating in the hiring process, and managing performance. Conduct daily team meetings for proper communication and development of production team. Develop in depth knowledge of production processes and associated equipment, including laser workstations and CNC motion control programs. Troubleshoot manufacturing issues as part of maintaining production schedule and developing self-reliance among production technicians. Contribute to development, maintenance, and follow up of production metrics. Plan, implement, and maintain the production environment with focus on safety, cleanliness, and organization. Participate on and lead teams that improve safety, quality, and reliability in the production area, as well as teams that support cost saving and team building initiatives (QDC). Plan and implement technical skills training for production personnel, including generic and product specific skills. Act as trainer when necessary. Understand the requirements of and ensure compliance with the preventative maintenance program.

Charlton Ma

 Manages autonomous delivery robots to increase efficiency and minimize waste.Found and proposed Kardex storage system that is being installed to increase pick accuracy by eliminating human error, decrease overall stockroom footprint by 45%, and increase pick speed of product. Increased count accuracy of 7,000 parts within stockroom to 99.5% over my tenure through proper training and implementation of verification procedures. Slashed over 100 employee hours per year by improving stockroom locations of products to minimize teams walking distance for parts most frequently picked. Transformed and redesigned warehouse storage space saving 20% of storage space by maximizing products within the footprint of the warehouse. Advocate and mentor associates who desire for growth to meet their full potential and advance themselves within the department. Improved and stimulated my team to lead the organization in the company’s continuous improvement program generating cost savings upwards of $300,000 during my tenure. Developed new schedule for materials team to utilize workflow based on business needs as well as minimizing down time reducing staffing by an additional 17%. Formulated and collaborated with purchasing to save $50,000 per year by substituting part that was used in all aspects of production. Co-lead and participated in eight Kaizens during my tenure.

Worcester Ma

 Created and implemented LEAN processes to reduce downtime and increase efficiency by 15% Redeveloped delivery routes to minimize waste and reduce staffing by 10%. Oversaw training of all new employees and mentored them to overperform over department standards. Utilized Pathways system to receive and issue goods to departments within the Umass Memorial system. Investigated and resolved discrepancies and issues involving packages and products within Umass Medical School and Umass Memorial.

Leicester Ma

 Lead a crew of up to 10 workers in the relocating of household and commercial goods.  Responsible for the safe loading, transportation, and delivery of hundreds of thousands of dollars of belongings.  Train new employees on the proper and safest techniques to ensure overall customer satisfaction.

Bachelor'S Degree, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Sustainable Management