Christopher Demarest Email & Phone Number

Falls Church, VA, US

Arlington, Virginia, United States

Fairfax, Virginia, United States

Led a migration from Google Apps for Business suite to Microsoft Office 365.Transitioned the company from Skype for Business to Microsoft Teams, by educating co-workers and initiating the switch-over from the Office 365 admin portal.Administered Exchange online mailboxes, including creating shared mailboxes, activating online archiving, and doing content.

Fairfax, Virginia, United States

Set up laptops in preparation for telework during the COVID-19 pandemic.Used Microsoft Teams and Windows Quick Assist to remotely connect to the computers of users needing technical support and software installations.Oversaw the installation of company IP phones and provided troubleshooting support.Created a computer inventory spreadsheet to document.

Fairfax, Virginia, United States

Led the content development effort for a new company website, which included hosting weekly meetings to assign tasks.Collaborated on multiple company website redesigns to include accessible video and captions, evaluating templates for use, and implementing changes and customizations.Evaluated the company website for adherence to 508c accessibility.

Fairfax, Virginia, United States

Evaluated, tested, and assessed the Microsoft Office 365 suite, including Word Online, Excel Online, SharePoint, OneDrive for Business, and Lync.Researched Cybersecurity threats and trends and other relevant computer support topics online, to write a “Message from IT” column in the quarterly company newsletter.Researched email encryption and hard drive.

Fairfax, Virginia, United States

Implemented NIST 800-171 controls to pursue regulatory compliance.Tracked, implemented, and documented CMMC Level 1-3 practices.Researched and attended numerous in-person events and webinars, to learn everything possible about CMMC (Cybersecurity Maturity Model Certification), the new regulatory model for contracting with DOD.Documented and helped set up.

Fairfax, VA

Processed, proofread and reformatted resumes using MS Word templatesModified MS Word templates for ease of use and efficiencyCreated MS Word Macros to expedite resume formattingConfigured new computers for use by employees, including software installations, Windows settings, Windows updates, installing antivirus/monitoring software and setting up Microsoft.

Fairfax, Virginia, United States

Used the Joomla CMS administration interface and CSS, to create, edit and reorganize pages and elements on an existing company website (The original website)Performed Search Engine Optimization tasks for the company website, including writing meta descriptions and keywords, changing page titles, creating a sitemap and making sure images had ALT.

Bailey's Crossroads, VA

Build repeat customer base through knowledgeable, friendly, professional service.Develop and maintain a high level of product knowledge.Respond to customer concerns quickly, effectively and courteouslyManage organizing merchandise on shelves.Recognize potential theft/loss situations and provide personal customer service to deter theft.

Ashburn, VA

Investigated and tested multiple CRM software solutions for specific business needsConfigured and organized Salesforce CRM platform for specific business needsInvestigated and evaluated multiple expense reporting solutions/apps for business travel use

Bailey's Crossroads, Virginia, United States

Assisted the Technical Support Specialist with his duties. Assisted with taking inventory of computer hardware.Tested and replaced batteries and chargers for laptop computers.Imaged several new netbooks from a network image.

Bailey's Crossroads, Virginia, United States

Assisted students with technology.Prepared for interactive educational programs.

Fairfax County, Virginia, United States

Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.Complied with accuracy standards while maintaining high production rates.

Fairfax, Virginia, United States

Provided superior customer service when assisting customers at point of sale Processed outgoing merchandise by completing credit and cash transactions.Maintained the department by ensuring a clean work area and properly participating in opening and closing procedures.Supported store operations by maintaining loss prevention awareness, assisting with store.