Christopher Deng Email & Phone Number

Sydney, Nsw, Au

Chatswood, New South Wales, Australia

● Writing policies & SOPs to ensure the Ruizean Group adhere to relevant laws, regulations and internal policies● Drafting, implementing and managing KYC programs to ensure group entities comply with regulatory requirements and industry best practices● Updating and maintaining the AML/CTF programs for Ruizean Group entities● Assess documentation and conduct thorough customer due diligence (CDD) on new and existing customers● Evaluate new and existing customer profiles to assess potential risks (ECDD)● Transaction monitoring and ongoing reviews of customer profile and risk parameters to improve accuracy of alerts generated (OCDD)● Submitting weekly IFTI reports to AUSTRAC● Point of contact with external services providers to resolve transactions queries● Liaise with external service providers to negotiate favourable contracts for Ruizean Group● Project management between Compliance, Sales and IT/Development teams for new CRM & compliance systems● Training teams on KYC procedures, AML policies, and regulatory changes

Sydney, Australia

● Consulting with business partners on HR and Payroll process improvement● Consulting on bespoke business needs and process improvement opportunities● Implementation, testing and management of HRIS + Payroll solutions for a wide range of private, public and government organisations, including data migration, employee management, recruitment process and portal design, onboarding process design, leave entitlement calculation, performance review design & construction● Providing training, documentation and support for DocuSign, HRIS, and Payroll systems● Creating HRIS reports for reporting and integration purposes● Building and streamlining employee onboarding and offboarding processes● Generating, calculating and forecasting employee leave entitlement reports ● Transforming forms and emails to streamline business processes and approvals● Developing & delivering (+ training, documentation and support) bespoke solutions for clients to meet specific business needs such as:○ Custom forms and document libraries to ensure NDIS worker compliance○ Treasury securities system for request, approval, and storage of financial instruments○ Competency scorecard for training compliance for pilots and doctors○ Custom reports for system uploads and compliance audits

Sydney, Australia

● Investigating cases for potential errors, breaches of policy or regulation● Calculation and processing restitutions to accounts, documenting and communicating decisions made and financial impacts to customers and internal stakeholders● Liaising with risk teams for suspicious or fraudulent activity ● Building and presenting monthly reports on transaction errors, trends and high-risk cases to management and processing teams to identify risks and areas for improvement● Reviewing & rectifying applications, contributions, and redemptions ● Confirming early access redemptions to ensure due diligence & compliance to Superannuation Industry Regulations● Processing contribution tax deductions, ensuring eligibility and the member’s meet the work test when required in accordance to ATO requirements● Onboarding and training new team members, providing SOPs and other training material● Updating SOPs and documenting processes and procedures as the SME for pension restitutions, term deposits, tax deductions, and institutional investors● Processing and uploading bulk banking files for superannuation clearing houses and balancing transactions reports

University Of Technology Sydney

U:PASS are study sessions run by high achieving students for subjects with high failure rates. I was a Leader for the subject of Accounting Standards and Regulations and my responsibilities include:- Creating and implementing learning tasks and activities in the classroom- Mentoring students and guiding their learning process- Facilitating group discussion and maintaining an interesting and engaging learning environment

Bachelor Of Business, Accounting And Finance

Education record

Education record