Christopher Gray Email & Phone Number

Calgary, Alberta, Canada

Ansible Automation & Network Deployment:Designed and implemented Ansible and GitHub repositories for streamlined automation.Upgraded Palo Alto firewalls and engineered a panorama management system using Ansible.Configured and migrated from Brocade to Ruckus ICX switches, deploying new firewalls and switches at multiple sites across Canada.Migrated monitoring system from Nagios Core to Checkmk.Cloud Integration & Infrastructure Development:Built and configured the head office server rack, implementing firewalls, switch stacks, SANs, and NAS appliances for the company's data center.Support & Specialized Training:Provided IT support to EFC office, terminal, and ground staff.Provided on-call support for afterhours emergencies.Completed training for Palo Alto firewalls, Ruckus switches, and obtained airport security clearance with a restricted area identity card from Transport Canada.

Calgary, Alberta, Canada

Infrastructure and Server Deployment:Engineered and deployed HPE ProLiant DL380 Gen10+ servers in the Data Center, managing the entire lifecycle.Implemented configuration settings in ILO 5 for enhanced server management and control.Assisted in migrating virtual machines (VMs) during the vSphere environment upgrade from version 6.5 to 8.0U2.Created and implemented vSAN for optimized storage solutions.Configured the Virtual Distribution Switch to enhance network management within the vSphere environment.Set up the Lifecycle Manager for efficient updating of VMware vCenter and ESXi 8.0 images.Version Control Management:Converted SVN repositories into Git repositories.Uploaded repositories to Azure DevOps using PowerShell scripts.Azure Integration and Security Measures:Implemented Azure Arc, establishing a hybrid link between on-premise servers and the Azure cloud for seamless integration.Created an automated solution using Microsoft LAPS to securely store local administrator passwords in Azure Key Vault.Monitoring and Analysis:Developed a monitoring dashboard in Azure, analyzing key metrics.Network bandwidth and latency from on-premises to the Azure cloud.SCCM updates and compliance for effective endpoint management.SQL Server performance statistics, particularly focusing on ETL processes.Syslog Solution Implementation:Established a Syslog solution by directing on-premise hardware logs to a Linux log aggregator using SNMP v3.Uploaded aggregated logs from the Linux log aggregator to Azure Sentinel.Developed automated alerts within Azure Sentinel to detect VPN and root breach attempts.Web App Deployment and Firewall Management:Assisted in managing the FortiGate Firewall, maintaining and optimizing security policies for enhanced network protection.Microsoft Mobile Device Management and Image Deployment:Deployed images to new computers for staff using Microsoft Intune.

Calgary, Canada Area

IT Support for Diverse Teams:Provided IT support for 3500+ associates, including doctors, veterinarians, vet techs, managers, executives, and directors.Data Center Migration and Networking:Set up Meraki networking in the Data Centre, configuring Meraki MX425's (10 Gigabit Routers) and MS450's (10 Gigabit L3 switches).Infrastructure Building and Configuration:Built and deployed 60 HPE ProLiant DL380 Gen9/10 servers, including CPU, memory, storage, and Nvidia Tesla GPU configurations.Utilized automation tools (Ansible, Sensu Monitoring, PowerShell, Meraki API) for scalable hospital server deployment.24-Hour On-Call Support and Network Setup:Provided 24-hour on-call support using PagerDuty emergency system.Built and configured network racks for 24-hour hospitals, including Meraki routers, switch stacks, patch panels, and network PDUs.Computer Systems Support and Documentation:Set up computer systems, including Thin clients, and monitors.Provided effective support for all associates using the ServiceNow ticketing system.Documentation and Inventory Management:Built the company’s documentation site using Docsify, CSS, GitHub.Created instructional documentation with written and visual diagrams for various tools and processes.

Calgary, Canada Area

Network AdministratorNov 2018 - July 2019Calgary, Alberta, Canada- Managed Service Provider.- Tier 2 Help desk.- Provided onsite & remote support for staff all across Canada and the USA.- Server hardware, and software diagnostics.- Modem, router and switch support.- VPN setup and support.- VOIP support.

Calgary, Alberta, Canada

Network Security TechnicianMay 2018 - October 2018- Tier 1 help desk.- Provided onsite and remote support for Clients.- Installation of Hardware and software.- OS Deployments.- VOIP phone systems.

Calgary, Canada Area

- Tier 1 help desk.- I worked in the computer department.- Salesfloor and customer support.- Repaired iPhones and Mac's.- Received Apple certifications (ACMT, ICMT).- Built personal gaming and business computers.- Windows PC repair.- Windows backup and recovery- Microsoft OS and Office installations and backups.