-Overseeing logistics and successful fulfillment of complex IT hardware, software, and services orders, often comprising multiple vendors-Managing compliance and reporting for transactions made on multiple state and U.S. Government contracts-Managing the proper collection, reporting, payment and compliance with sales and use tax in 25 states-Overseeing operational efficiency of marketing activities, to assure that all marketing development funds are properly used and accounted for, and that logistical costs and risks are minimized

• Implemented strategies and developed protocols to maximize the efficiency and accuracy of fulfillment operations.• Established a workflow for new products including coordination between multiple departments as well as contractors to assure a timely roll-out.• Established and maintained new strategic relationships with potential partners and clients.• Identified and drove the implementation of new tools that allowed for scaling of operations.• Managed the logistics of expanding warehouse operations finding creative solutions to allow for growth while minimizing costs.

• Managed finances and operations of two research core facilities. • Oversaw all departmental space.• Planned and facilitated multiple lab moves and renovations coordinating complex logistics involving internal and external groups to complete a safe and efficient move that minimized down-time for labs.• Maintained and spearheaded the purchase of department owned equipment and supplies.• Served as the departmental contact for all facility and IT needs, triaging all issues for faculty and support staff to facilitate a timely resolution.• Served as the lab safety coordinator for the department assuring that all labs remained compliant with University and Governmental regulations.

• Managed a technical staff of up to 20 research assistants and technicians.• Recruited and developed employees who went on to be promoted within the department.• Built strong relationships with clients facilitating an open line of communication between them and the technical staff to assure satisfaction with services.• Implemented a quality improvement committee along with a standardized reporting and resolution protocol that provided greater accountability from both staff and clients while also building a database to track negative trends.• Formulated and managed yearly core budgets while forecasting long-range needs for services and making the needed changes in staffing levels.• Served as the scheduling coordinator for the Division of Sleep Medicine balancing the needs to maximize bed-days, prioritize studies that needed to meet recruitment milestones, and use staffing most efficiently.• Designed and implemented systems to track all services provided by the service core, prepared and assured the prompt payment of monthly invoices, and maintained all records subject to internal and external audit.

• Designing and implementing budget tracking and invoicing programs • Assisting with the preparation for grants and protocols• Data entry and analysis• Assisting with major experimental protocol events• Monitoring data collection equipment• Collecting, processing, and managing biologic specimens

• Assisting Principle Investigator, Post-Docs and PhD students with general correspondence and administrative issues• Working with other departments (H.R., Procurement, Accounting, etc.) to resolve issues relating to the lab• Ordering and managing of all equipment and supplies used in the lab• Preparing and submitting grants and protocols• Working with accounting and grant departments to manage the finances of the lab• Other general lab maintenance and administrative duties