Christopher Dennison Email & Phone Number

Ensure Cleaners and Team Supervisors perform all cleaning tasks as per specification and to the required standard Induct and provide continuous training and support for Cleaners and Team Supervisors Solve staff shortages to maintain service levels Liaise with and ensure Customer Satisfaction by monitoring service levels and providing solutions to problems Where authorised by Line Manager hold investigation meetings and disciplinaries with staff Provide regular feedback to your Line Manager and the Customer Service Co-ordinator Provide administrative support where required Work within given budgets

United Kingdom

• Responsible for production and manufacture of Jewellery shop window displays.• Organisation of staff, both in house and outworkers.• Training and developing staff • Dealing with employee issues (holidays, sickness etc.) • Responsible for stock control and material ordering.• Distribution of work to contractors.• All aspects of quality control.• Budgets and deadlines • Dispatch of orders received via e-mail, telephone and internet.

United Kingdom

• Training and coaching staff to high levels.• Leading a teams of up to 20 people • Personally exceeding targets • Motivating and leading team to become top performers • Responsible for team and departmental financial targets.• Management of work lists and ad-hoc reports.• Monitoring time keeping, sickness and absence of team.• Regular appraisals and call monitoring.• Recruitment of new staff.• Covering for collections manager in their absence.• Assist in project development• Working on dialler system

United Kingdom

• Managing a high street retail store.• Profit and Loss budgeting • Organisation of staff rotas and time keeping.• Stock Management • Regular training of staff.• Responsible for shop events and promotion events• Ensuring financial and product targets are hit and exceeded on a monthly basis • Assisting other managers in area manger absence • Good interpersonal skills• Serving Customer • Dealing with customer queries and complaints