Christopher Dhanraj Email & Phone Number

Brampton, On, Ca

Milton, Ontario, Canada

- Developed and maintained key performance indicators (KPIs) to monitor and improve departmental performance- Created and implement SOPs for managing inbound, outbound, and reverse logistics- Collaborate with senior management and distribute reports to customers, ensuring customer commitments are met- Orchestrated cross-functional collaboration and streamlined communication to guarantee a seamless workflow- Manage the hiring process and performance evaluations, conducting reviews and issuing necessary warnings- Supervise warehouse and distribution areas, conducting daily startup meetings for full employee engagement- Optimize warehouse operations by improving processes related to shipments, returns, and inventory allocation- Incorporated 5S methodology in warehouse operations for enhanced efficiency

Brampton, Ontario, Canada

- Monitor and update inventory and dispatch software, ensuring accuracy and efficiency.- Coordinate insurance/registrations and strategically plan deliveries and pick-ups of motor vehicles.- Utilize Slack and Google Docs for day-to-day tasks, contributing to streamlined operations.- Manage electronic registration documents for the vehicle inventory database.- Liaise with the inventory team to optimize supply to delivery product transition.- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Brampton, Ontario, Canada

- Oversaw morning loadout operations for efficient daily kick-off.- Directed dispatching, routing, and tracking of 30+ vehicles, optimizing logistics operations.- Established a crucial link between external customers and internal operations, enhancing customer satisfaction through proactive issue resolution.- Resolved customer complaints, adapted policies to meet changing needs, and maintained high customer relations standards.- Evaluated brokers/drivers, providing targeted coaching and training for performance improvement.- Developed and communicated clear training, task, and process guidelines, fostering operational excellence.- Mentored new hires on daily tasks and software usage, facilitating smooth integration.- Proficient Dispatch Track user, optimizing software functionalities for enhanced efficiency

Mississauga, Ontario, Canada

- Coordinated end-to-end supply chain processes from finished goods to on-time delivery.- Ensured seamless project execution by collaborating with internal and external clients and suppliers.- Provided accurate logistics services estimates/quotes based on project needs.- Verified supplier invoices, reconciling them with provided logistics services and submissions.- Delivered on-time and precise reports by the logistics team, including necessary backup data for client requirements.- Scheduled shipment pickups efficiently, utilizing Puro Freight and Current Express services.- Demonstrated proficiency as an Intermediate Epicor user for streamlined operations.

Mississauga, Ontario, Canada

- Managed end-to-end logistics processes, including ordering, tracking, and reporting on inventory and deliveries.- Conducted thorough counts and audits of inventories, identifying and resolving discrepancies to maintain accurate records.- Executed timely data entry for new orders, ensuring accurate labeling and placement in designated storage locations.- Verified the accuracy of shipping orders and invoices against received contents, ensuring precision in logistics operations.- Inspected incoming and outgoing shipments, promptly identifying and addressing any discrepancies with recorded data.- Collaborated effectively with shippers to resolve shipment issues, damaged materials, and shortages, maintaining a smooth flow of operations.- Operated under tight deadlines, handling tasks such as printing tickets, picking supplies, and filling packages efficiently.- Corresponded with carrier representatives to make arrangements and provide instructions for the shipment and delivery of orders.- Demonstrated proficiency as an Intermediate SAP user for enhanced data management and operational efficiency.

Mississauga, Ontario, Canada

- Organized storage areas with precision to optimize material movements, minimizing labor hours and enhancing operational efficiency.- Created well-balanced pallets, ensuring efficient and safe replenishment of the sales floor.- Prepared items for stocking on the sales floor by affixing tags and creating shelf labels, contributing to a visually appealing store layout.- Conducted periodic inventory inspections, promptly reporting out-of-stock items to support inventory management.- Implemented proper safety procedures in the warehouse, stockroom, and store, actively addressing and reporting safety concerns to management.- Maintained sales floor aesthetics by changing signs to reflect current pricing and support ongoing product promotions.- Assisted customers in locating desired items and facilitated the transfer of oversized items to vehicles, ensuring a positive shopping experience.- Demonstrated proficiency as an Intermediate SAP user, leveraging software skills for efficient data management.

Brampton, Ontario, Canada

- Assisted customers by finding items quickly to boost store satisfaction rates.- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.- Created balanced pallets to support efficient and safe sales floor replenishment.- Changed sales floor signs to show current pricing and support product promotions.- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.- Received incoming merchandise and stored in correct stock locations.- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.- Assisted in development of trainees, providing instruction and support to optimize readiness

College Diploma, Law Enforcement Investigation And Interviewing

Certificate, Logistics, Materials, And Supply Chain Management