Christopher Dibello Email & Phone Number

Providence, Ri, Us

Providence, Ri, Us

Providence, Ri, Us

Waltham, Ma, Us

Waltham, Ma, Us

* Oversee daily activity of staff of 15 responsible for accounts receivable, billing, credit, collection and customer intake for Financial Shared Services group supporting 9 business units across 3 Divisions.* Utilizing 9 different source ERP systems including: SAP, JDEdwards, AS400/Mapics 6, AS400/Mapics 9 PowerLink, Avante, Growth Power and ManFact.* Review and authorize letters of credit, adjustments, funds transfer requests, payment terms, credit limits and account reconciliations.* Create and maintain daily production reports for each functional area, providing metric insight to transactional volume as well as visibility to potential improvement opportunities.* Lead monthly financial review with Finance & Commercial Management for each business unit. * Improved DSO from 62 days to 51 within first year; realized improvement across all delinquency buckets highlighted by 87% improvement 360+ days and 26% reduction of bad debt - accomplished while lowering write-offs over prior year.

Boston, Ma, Us

* Oversee daily activities of seven associates responsible for risk management and collection.* Research and resolve various issues effecting profitability of firm. * Reported key metrics daily, including cash flow and delinquency forecasts, sales, billing and write-offs. Monthly analysis of key performance metrics and trends. * Responsible for charting departmental policies and procedures.* Collaborated with Accounts Receivable, Billing and IT departments to achieve process improvements and communication.* Administrator of the collection system including maintenance of systemic reports.* Tracked daily collector production metrics to ensure goals were achieved.* Served as department representative to the Billing & Collection Committee.* Improved delinquency percentage and DSO for 5 straight years. Minimized risk and exposure by lowering write offs while improving ratio of fees billed to fees collected last 3 years.

Wichita, Kansas, Us

* Served premium high balance portfolio totaling $565 million in receivables; improved delinquency percentage from 21% to 7.5%, while maintaining and preserving relationships with top client base.* Researched and resolved issues involving past due accounts such as tax exemption, insurance disputes, restructures, deferments, transfer and assumptions, bankruptcies, intake records errors and payment misapplications.* Member of Six Sigma Quality Management System Department, responsible for charting departmental policies & procedures, and then auditing the implementation of these procedures.

Pawtucket, Ri, Us

* Set credit limits and terms for new accounts; analyzed financial statements and financial strength ratios. * Collaborated with Sales and Collection teams to ensure compliance with credit recommendation, invoicing accuracy and to acceleration of the collection process. * Released credit orders upon analysis.

Bsba, Finance

Hs Diploma