Sr It Implementation Project Manager
CurrentLead a team of professional services resources to manage a variety of client-facing projects to implement, upgrade or support robust financial services products. Met with a variety of financial institution clients across the country and internal associates from multiple business units to implement and support financial services solutions for clients. Worked with various partners from business and technical areas to ensure the highest level of project management are executed in the successful delivery of each product. • Managed multiple implementation tasks across multiple projects to ensure project implementation compliance and scope completion. • Successfully developed key stakeholder relationships with managed expectations in line with project dates, key timelines, and client expectations. • Actively lead and contributed to weekly status meetings both client facing and internal to discuss and track issues, client needs, product customizations, resource allocation, and escalations necessary to meet all necessary project phase timelines.• Optimized project plans and enterprise level strategic initiatives in accordance to product functionality in line with surrounding workstream integrations.