Christopher Dileo

Christopher Dileo Email and Phone Number

Sr Service Support Specialist @ Charles Schwab
san francisco, california, united states
Christopher Dileo's Location
Aurora, Colorado, United States, United States
Christopher Dileo's Contact Details

Christopher Dileo personal email

n/a
About Christopher Dileo

I am an accomplished IT support professional with extensive experience providing the leadership and support needed to drive the achievement of key organizational IT-related goals and objectives. I am skilled at developing and implementing strategy and solutions based on best practices and wide-ranging technical business intelligence designed to ensure systems operability while minimizing the risk of downtime. In addition, I am able to create and maintain strong, long-term relationships with strategic business partners and technical stakeholders through open lines of communication and the effectiveness of the technical support provided. I am continually recognized for the ability to deliver exceptional results while leading in fast-paced, dynamic technical business environments. Areas of Expertise Include:Technical Solutions • Organizational IT Leadership & Support • Service ExcellenceTechnical Project Management • Stakeholder Communication • Network SecurityDesktop Support Best Practices • Root-Cause Analysis • Technical Risk Mitigation Technical Process Improvement • IT Service Management • IT Strategy & ExecutionSystem & Network Administration • Technical Documentation • Technical Problem Resolution

Christopher Dileo's Current Company Details
Charles Schwab

Charles Schwab

View
Sr Service Support Specialist
san francisco, california, united states
Website:
schwab.com
Employees:
20505
Christopher Dileo Work Experience Details
  • Charles Schwab
    Sr Specialist - Service Support
    Charles Schwab Jan 2022 - Present
    Lone Tree, Colorado, United States
  • Colorado Department Of Law
    Helpdesk Technician
    Colorado Department Of Law Nov 2016 - Dec 2021
    Denver, Co
    • Deliver exceptional levels of service while taking calls and providing remote and in-person support, resolving issues in a timely, professional manner to reduce the risk of downtime.• Install and configure Windows on the department-owned laptops and desktops and complete remote installation of applications.• Manage the organization’s telecommunications system, including the configuration and deployment of hardware.• Lead in the set-up and deployment of conference room computers and videoconferencing equipment.
  • Oppenheimerfunds
    Associate Client Technology Support Specialist
    Oppenheimerfunds Feb 2015 - Nov 2016
    Centennial, Co
    • Maintained full responsibility for the ordering, configuration, and support of iOS devices for the organization.• Correctly imaged, configured, and deployed Windows laptops and desktops and MacBook and iMac computers.• Provide wide-ranging hardware and software support for both PCs and Mac products, verified inventory, and completed database updates.
  • Oppenheimerfunds
    Help Desk Analyst
    Oppenheimerfunds Mar 2007 - Feb 2015
    Centennial, Co
    • Took both help desk and Senior Advisor Consultant calls, working to resolve outstanding issues in a timely, professional manner to minimize the risk of downtime. • Delivered exceptional levels of service while completing a variety of software installations and configurations and Windows 7 rollouts.• Completed various hardware replacement, including power suppliers and video cards, software installations, testing, and procedures updates for the Windows 7 upgrade.

Christopher Dileo Skills

Process Improvement Disaster Recovery Vendor Management Call Center Business Analysis Financial Services Itil Process Customer Service Microsoft Office Microsoft Excel It Management It Service Management Leadership Visio Software Documentation Microsoft Word Technical Support Team Leadership

Christopher Dileo Education Details

  • The Chubb Institute
    The Chubb Institute
    Data Center Operations

Frequently Asked Questions about Christopher Dileo

What company does Christopher Dileo work for?

Christopher Dileo works for Charles Schwab

What is Christopher Dileo's role at the current company?

Christopher Dileo's current role is Sr Service Support Specialist.

What is Christopher Dileo's email address?

Christopher Dileo's email address is c_dileo@q.com

What schools did Christopher Dileo attend?

Christopher Dileo attended The Chubb Institute.

What skills is Christopher Dileo known for?

Christopher Dileo has skills like Process Improvement, Disaster Recovery, Vendor Management, Call Center, Business Analysis, Financial Services, Itil Process, Customer Service, Microsoft Office, Microsoft Excel, It Management, It Service Management.

Who are Christopher Dileo's colleagues?

Christopher Dileo's colleagues are Bethanne Neville, Cayla Nienaber, Sergio Roman, Jesse Taylor, John Charleston, Allie Lehman, Catherine Kempf.

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