Christopher Dirk Email and Phone Number

Responsible for the assurance of on-board performance and on-board product delivery standards. The primary objective of this position is to coach and manage the development and performance of key individuals in relation to established competencies and standard operating procedures.Additionally, this position is responsible for promoting and achieving consistency of service on flights, creating a positive impact on the customer experience and developing and strengthening leadership… Show more Responsible for the assurance of on-board performance and on-board product delivery standards. The primary objective of this position is to coach and manage the development and performance of key individuals in relation to established competencies and standard operating procedures.Additionally, this position is responsible for promoting and achieving consistency of service on flights, creating a positive impact on the customer experience and developing and strengthening leadership capabilities of key individuals. Show less

Primary Function: Develop and motivate staff to provide the highest level of customer service and maximize sales. Effectively supervise store operations, maintain appropriate inventory levels, and promote and maintain a positive work environment.Duties & ResponsiblitiesDevelop staff by providing feedback through training, coaching and counseling, and plan and implement effective developmental strategies. Appraise associate performance, write and deliver performance appraisals… Show more Primary Function: Develop and motivate staff to provide the highest level of customer service and maximize sales. Effectively supervise store operations, maintain appropriate inventory levels, and promote and maintain a positive work environment.Duties & ResponsiblitiesDevelop staff by providing feedback through training, coaching and counseling, and plan and implement effective developmental strategies. Appraise associate performance, write and deliver performance appraisals, and recommend promotions, increases or other changes to status. Conduct weekly management meetings to review sales and contest trends, expenses, inventory levels, store operating procedures and staff development. Establish weekly goals and review progress. Evaluate business, forecast sales and plan payroll expenditure based on current trends. Develop staffing plans and schedules in order to achieve budget sales and payroll plan. Ensure biannual inventory is planned and executed accurately. Show less

Develop and motivate staff to provide the highest level of customer service and maximize sales. Effectively supervise store operations, maintain appropriate inventory levels, and promote and maintain a positive work environment.Duties & ResponsibilitiesDevelop staff by providing feedback through training, coaching and counseling, and plan and implement effective developmental strategies. Appraise associate performance, write and deliver performance appraisals, and recommend… Show more Develop and motivate staff to provide the highest level of customer service and maximize sales. Effectively supervise store operations, maintain appropriate inventory levels, and promote and maintain a positive work environment.Duties & ResponsibilitiesDevelop staff by providing feedback through training, coaching and counseling, and plan and implement effective developmental strategies. Appraise associate performance, write and deliver performance appraisals, and recommend promotions, increases or other changes to status. Conduct weekly management meetings to review sales and contest trends, expenses, inventory levels, store operating procedures and staff development. Establish weekly goals and review progress. Evaluate business, forecast sales and plan payroll expenditure based on current trends. Develop staffing plans and schedules in order to achieve budget sales and payroll plan. Ensure biannual inventory is planned and executed accurately Show less

• Maximizing the net profit of the store through the management of six key areas: o Exceptional Customer Service o Maximizing Sales o Store Presentation o Expense and Cost Management o Protection of Assets o People Management • Ensure the essence of The Power of Sport is exhibited at all times • Ensure that all elements of the Customer Service Experience are adhered to at all times • Coach and develop management team, through setting expectations… Show more • Maximizing the net profit of the store through the management of six key areas: o Exceptional Customer Service o Maximizing Sales o Store Presentation o Expense and Cost Management o Protection of Assets o People Management • Ensure the essence of The Power of Sport is exhibited at all times • Ensure that all elements of the Customer Service Experience are adhered to at all times • Coach and develop management team, through setting expectations, communication, coaching, feedback and ongoing support • Continually motivate through recognition programs, store contests, customer compliments, etc. • Create and maintain positive work environment for all staff Show less

Accountable for maximizing the net store profit by sales management (budgets from $4M to $15M) and cost control. This was achieved through dedication to exceptional customer service, expense and cost management including payroll, store presentation, and protection of company assets. Responsible for staff and management career development and succession planning.

• Maximizing the net profit of the store through the management of six key areas: o Exceptional Customer Service o Maximizing Sales o Store Presentation o Expense and Cost Management o Protection of Assets o People Management • Ensure the essence of The Power of Sport is exhibited at all times • Ensure that all elements of the Customer Service Experience are adhered to at all times • Coach and develop management team, through setting expectations… Show more • Maximizing the net profit of the store through the management of six key areas: o Exceptional Customer Service o Maximizing Sales o Store Presentation o Expense and Cost Management o Protection of Assets o People Management • Ensure the essence of The Power of Sport is exhibited at all times • Ensure that all elements of the Customer Service Experience are adhered to at all times • Coach and develop management team, through setting expectations, communication, coaching, feedback and ongoing support • Continually motivate through recognition programs, store contests, customer compliments, etc. • Create and maintain positive work environment for all staff Show less

Accountable for maximizing the net store profit by sales management and cost control. Achieved through dedication to exceptional customer service, expense and cost management (including payroll), store presentation, and protection of company assets. Responsible for staff and management career development and succession planning.