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Christopher D'Netto is listed as Customer Service Associate based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Christopher D'Netto.
Christopher D'Netto previously worked as Customer Service Associate at Staples Canada and Customer Service Representative at Millennium 1 Solutions. Christopher D'Netto holds Bachelor'S Degree, Hospitality Administration/Management from Ryerson University.
Extensive experience in a customer service environment. Coached representatives on how to handle technical issues, procedural questions and escalated accordingly when required. Years of experience as a Member Support Lead in a help desk environment. Highly organized, detail oriented, problem solving and superior interpersonal skills.
Listed skills include Call Centers, Social Media Marketing, Customer Experience, Leadership, and 7 others.
A career timeline built from the work history available for this profile.
Toronto, Canada Area
Assist customers with their queries and provide them with the products that suit their needs. Provide further assistance by locating products online and at other locations as required by the customer.
Toronto, Canada Area
Customer Service Representative for the Indigo Online Account. Assist Indigo customers with orders placed online. Provide guidance processing orders online using the Indigo web site. Provide details on how the Plum Rewards Program works for customers and assist with processing of Plum reward transactions.Assisted PC Financial Master Card holders with navigating the web site and aided with account related transactions.
Help Desk, assisting staff with computer and technical issues trouble shooting then escalating if required. Provided guidance to staff for procedural questions pertaining to the Airmiles Reward Program. Earned a strong reputation for providing excellent service for external and internal customers.
Toronto, Canada Area
Managed the data base for club members for the RCI network. Promoted RCI products to the club membership and guided staff members in order to maintain a satisfied membership base.
Toronto, Canada Area
Welcomed enrolled and familiarized new club members to the RCI network. An extensive knowledge of RCI products its rules and regulations and exchange procedures were used to promote the product to the client base.
Toronto, Canada Area
Assisted with and implemented procedures used to book tour wholesalers reservations. Informed tour wholesalers of company product through mailings, and attendance at trade shows.
Toronto, Canada Area
Generated reports for management using the Report Language. Implemented small modifications to improve user friendliness of Basic Programs and performed file save routine.
Quick answers generated from the profile data available on this page.
Christopher D'Netto is listed as Customer Service Associate.
Christopher D'Netto is based in Toronto, Ontario, Canada.
Christopher D'Netto has worked for Staples Canada, Millennium 1 Solutions, Loyaltyone, Go Vacaitons Inc, and Rci Canada Inc..
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Christopher D'Netto holds Bachelor'S Degree, Hospitality Administration/Management from Ryerson University.
Christopher D'Netto is listed with skills including Call Centers, Social Media Marketing, Customer Experience, Leadership, Process Improvement, Crm, Customer Retention, and Customer Satisfaction.
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