Christopher Dorr Email & Phone Number

Springfield, Massachusetts Metropolitan Area

United States

Assisting Elite Advisors and Advisor Assistances with complex qualified and non-qualified financial accounts

Springfield, Massachusetts Area

Responsible for assigning daily turnovers of apartments to get ready for new tenants. Prioritizing daily incoming service calls and dispatching technicians to resolve the problem. Projecting completions on turnovers to get ready for new tenants. Oversaw purchasing of materials and appliances. Responsible for inspection of work completed by technicians. Interview and hiring process for maintenance personnel.

New London/Norwich, Connecticut Area

Responsible for coordinating ongoing construction jobs and scheduling new construction remodels with construction crews and homeowners. Responsible for ordering the building materials after obtaining competitive quotes. Make inspections of jobs in progress and be the liaison between the construction crews and the customers. Responsible for completing a scope of the damage, reach agreed figures with the insurance companies or completed an estimate for the projected builds with the use of Xactimate.

Franklin, Ma

Responsible for maintaining existing and obtaining new accounts. Educating customers, selling products & services for the maintenance and improvement of the lawn and landscapes.

Fiskdale, Ma

Responsible for maintenance of rental properties. Rehab vacant apartments and homes that have been vacated to affect repairs to prepare for new tenants. Including but not limited to, structural repairs, plumbing and electrical.

East Brookfield, Ma

Responsible for overseeing the sales and operation teams. Coordinating with the Sales and Operation Managers in scheduling the moving and salvage jobs with the correct personnel, equipment, and vehicles. Maintaining and implementing DOT regulation requirements and licensing. Maintaining Workers Comp Insurance to be in compliance. Responsible for handling claims for damage to customer’s personal property and building back to pre-loss condition or replacement. Responsible for implementing training procedures for lifting, protecting and packing personal property, loading and unloading property for trucks.

Waltham, Ma

Receive homeowner & commercial property damage losses from multiple Insurance Companies. Responsible for the same day contact and inspection of damages within 24 hours. Required to complete the inspection, determine the cause of loss, scope of damage, diagram and document with photos based on the best practices of each individual Insurance Co. Complete an estimate of repair within the estimating platform request. Evaluate the appropriate policies and endorsements to determine coverage.Submit with a written report any supporting documentation. Obtain an agreed figure with the policy holder or contractor. Provide any support for possible subrogation potential and identify any fraudulent claims. Complete a detailed report with recommendations of my findings and if payment is warranted. Required to handle re-inspections for possible supplements and or completed repairs.

Auburn, Ma

Investigate, adjust and settle complex homeowner & commercial property damage claims in accordance with the best practices and individual state regulations. Prepare written estimates on scope of damage obtained from the policyholder. Obtain all required supporting documentation, police & fire reports, when required to properly adjust the claim. Determine, assign the claim to an Independent Adjuster for more in depth investigation to confirm coverage, obtain supporting documentation, determine any subrogation potential or identify fraudulent claims. Review the IA’s report and supports and provide additional direction on bring the loss to a conclusion. Prepare any files based on litigation received.

Auburn, Ma

Oversee, develop, and train High Frequency Unit of ten adjusters in accordance with the company best practices and procedures for 14 states. Review new homeowner & commercial property losses & assign to the adjusters based on their experience level. Provide direction to each adjuster as required. Review losses following contact, scope of damage obtained to determine of the claims meets the requirements for transfer to the Regional High Severity Departments for further handling to conclusion. Perform monthly file reviews on open and closed files and provide feedback to the adjusters to ensure best practices have been met & the claim had been properly adjusted and handled. Identify any claims which has exceeded best practices expectations for submission to upper management for consideration of “Achieving Claims Excellence, (ACE)” requirements. Complete annual performance reviews and recommendations for salary adjustments. Interview & hire new employees. Document an action plan if needed to improve the performance of an employee. If needed, fire the employee.

Auburn, Ma

Receive and adjust homeowner & commercial property damage claims & theft losses in accordance with the best practices under $10,000.00. Identify the appropriate coverage, endorsements, & policy limits which apply. Obtain a scope of the structural damage & complete an estimate of repair. Reach and agreed figure on the building damage with the policy holder. Identify any losses which would exceed the threshold of $10,000.00 or claims with more complexity for recommendation of transfer to the High Severity Unit. Identify any subrogation potential and notify the Subrogation Unit to establish the proper chain of custody of products or materials. Identify any potential fraudulent losses and refer claims for further investigation with the Special Investigative Unit, (SIU).

Management, Business Administration And Management, General

Construction Management Certificate, Business Administration And Management, General

Certificate Of Building Damage Estimating: Construction, Commercial & Residential, Construction, Commercial & Residential