Group Release Team Manager
CurrentOwning the day-to-day service delivery of our UK and SA based Release Management teams. 14 team members supporting release services from UK, SA and India across a portfolio of 15 UK and Europe based customers.
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Christopher Douglas is listed as Group Release Team Manager at Computacenter SA, a with 10788 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Christopher Douglas.
Christopher Douglas previously worked as Release, Deployment and Availability Team Manager at Computacenter Sa and Release and Deployment Team Leader at Computacenter Sa. Christopher Douglas studied at Knysna High School.
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I own the day-to-day service delivery of our Release Management service. Accountable for the overall service delivery and service relationships with our global customers. I manage our local South Africa based Release team under a hybrid working style. My focus is on supporting my team, streamlining processes and bringing value to our customers.My leadership style is to give my team what they need to be successful as well as my trust that they will ask for help. I support flexibility and foster a culture of mutual support so that we can all have the ability to deal with what life throws at us, at work or away. I believe transparency is key to dealing with the uncertainty of our current world.I am a mental health first aider for our company and believe our colleagues wellbeing is the most important thing for any company.ITIL Foundation v4; v3-RCV and v3-CSIPPrince2 PractitionerTOCICO PractitionerAgile FundamentalsEffective Performance & Discipline Management (LabourNet)CYOS Operations Management (Computacenter)
Listed skills include Microsoft Servers, Citrix Metaframe, Antivirus, Project Coordination, and 45 others.
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Cape Town, Western Cape, South Africa
Owning the day-to-day service delivery of our UK and SA based Release Management teams. 14 team members supporting release services from UK, SA and India across a portfolio of 15 UK and Europe based customers.
Cape Town Area, South Africa
Added the Availability Management team to my remit as part of a cross-functional portfolio focused on end-to-end delivery.
Cape Town Area, South Africa
Added the Technical Deployment team to my remit while retaining leadership of my Release Management service.
Cape Town Area, South Africa
Managing and building the Release Service at Computacenter.Running the day to day of a combined Release team, providing both governance and technical delivery for security and vulnerability deployments as well as full software and operating system version releases and project support. Leading a team of strong technical and governance individuals across multiple international enterprise level customers. My strengths lie in process development; continual service improvement and streamlined working using extensive experience and a combination of Theory of Constraints; Lean and Agile methodologies. Adapting to the situation rather than adapting the situation to my process.
Cape Town Area, South Africa
Manage and coordinate all releases to customer environments. Coordinate technical resourcing to ensure all tasks are prioritized and scheduled to deliver strategic goals without impact to standard service delivery. Design and manage customer release schedules; manage risks and issues; report and present on all facets of the release service. Prince 2 Practitioner.
Cape Town Area, South Africa
In charge of deployment services projects; service improvement and customer take-on. Contract schedule review; scope design; resource planning; process creation and handover to BAU teams. Service improvement and information security champion, technical solutions officer for priority BAU customers.
Cape Town Area, South Africa
Running the BAU security patching and deployment team, delivering deployment services to multiple mid to large scale customers. Managing a team of 17 analysts across 14 customers using WSUS; SCCM and BladeLogic.
Cape Town Area, South Africa
Tech lead for patch and deployment team. Responsible for transitioning new customers in to service; building and documenting process and schedules. Assistant to deployment services team lead. Internal team administration and escalation.Responsible for patching of enterprise level UK customer environments via WSUS; SCCM; Patchlink and Bladelogic and application deployment via SMS and SCCM.
Cape Town Area, South Africa
Remote day-to-day support of UK based customers server enviroment. Escallation point for desktop support issues.
London, United Kingdom
Project coordinator and junior IT project manager.
London, United Kingdom
Managed the day to day desktop support work for the team.
London, United Kingdom
BAU desktop support of Windows XP and Vista environment using MS Office 2003; 2007; Outlook 2007 and Groupwise. Incident management using EMC Infra.
London, United Kingdom
Desktop project technician - Windows XP rollout
Other employees you can reach at computacenter.com. View company contacts for 10788 employees →
Nadine Goussot
Colleague at Computacenter SaRoissy-En-France, Île-De-France, France
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MB
Mohamed Bensidhoum
Colleague at Computacenter SaGreater Paris Metropolitan Region, France
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SB
Stanislas Bouchaud
Colleague at Computacenter SaSaint-Yzan-De-Soudiac, Nouvelle-Aquitaine, France
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EM
Emma Muirden
Colleague at Computacenter SaGuyhirn, England, United Kingdom
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SG
Stephane Gonzalez
Colleague at Computacenter SaSaint-Priest, Auvergne-Rhône-Alpes, France
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XF
Xade Fritz
Colleague at Computacenter SaCape Town, Western Cape, South Africa
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MT
Matthew Teed
Colleague at Computacenter SaLondon, England, United Kingdom
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MH
Michaela Hoffmann
Colleague at Computacenter SaGermany
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JR
José Ramón Gomez Rangel
Colleague at Computacenter SaCoacalco De Berriozábal, México, Mexico
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MC
Michaël Caissie
Colleague at Computacenter SaGreater Ottawa Metropolitan Area, Canada
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Quick answers generated from the profile data available on this page.
Christopher Douglas works for Computacenter SA.
Christopher Douglas is listed as Group Release Team Manager at Computacenter SA.
Christopher Douglas is based in City of Cape Town, Western Cape, South Africa while working with Computacenter SA.
Christopher Douglas has worked for Computacenter Sa, Treasury Solicitors Department, City Of London, Nestle Purina, and Petrosa.
Christopher Douglas's colleagues at Computacenter SA include Nadine Goussot, Mohamed Bensidhoum, Stanislas Bouchaud, Emma Muirden, and Stephane Gonzalez.
You can use AeroLeads to view verified contact signals for Christopher Douglas at Computacenter SA, including work email, phone, and LinkedIn data when available.
Christopher Douglas studied at Knysna High School.
Christopher Douglas is listed with skills including Microsoft Servers, Citrix Metaframe, Antivirus, Project Coordination, Project Planning, Bmc Remedy, Microsoft Office, and Mcse.
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