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Christopher Douglas Email & Phone Number

Group Release Team Manager at Computacenter SA
Location: City of Cape Town, Western Cape, South Africa 15 work roles 2 schools
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Current company
Role
Group Release Team Manager
Location
City of Cape Town, Western Cape, South Africa
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Who is Christopher Douglas? Overview

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Quick answer

Christopher Douglas is listed as Group Release Team Manager at Computacenter SA, a with 10788 employees, based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Christopher Douglas.

Christopher Douglas previously worked as Release, Deployment and Availability Team Manager at Computacenter Sa and Release and Deployment Team Leader at Computacenter Sa. Christopher Douglas studied at Knysna High School.

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Computacenter SA

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Profile bio

About Christopher Douglas

I own the day-to-day service delivery of our Release Management service. Accountable for the overall service delivery and service relationships with our global customers. I manage our local South Africa based Release team under a hybrid working style. My focus is on supporting my team, streamlining processes and bringing value to our customers.My leadership style is to give my team what they need to be successful as well as my trust that they will ask for help. I support flexibility and foster a culture of mutual support so that we can all have the ability to deal with what life throws at us, at work or away. I believe transparency is key to dealing with the uncertainty of our current world.I am a mental health first aider for our company and believe our colleagues wellbeing is the most important thing for any company.ITIL Foundation v4; v3-RCV and v3-CSIPPrince2 PractitionerTOCICO PractitionerAgile FundamentalsEffective Performance & Discipline Management (LabourNet)CYOS Operations Management (Computacenter)

Listed skills include Microsoft Servers, Citrix Metaframe, Antivirus, Project Coordination, and 45 others.

Current workplace

Christopher Douglas's current company

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Computacenter SA
Computacenter Sa
Group Release Team Manager
hatfield, hertfordshire, united kingdom
Employees
10788
AeroLeads page
15 roles

Christopher Douglas work experience

A career timeline built from the work history available for this profile.

Group Release Team Manager

Current

Cape Town, Western Cape, South Africa

Owning the day-to-day service delivery of our UK and SA based Release Management teams. 14 team members supporting release services from UK, SA and India across a portfolio of 15 UK and Europe based customers.

Jun 2020 - Present

Release, Deployment And Availability Team Manager

Cape Town Area, South Africa

Added the Availability Management team to my remit as part of a cross-functional portfolio focused on end-to-end delivery.

Nov 2019 - Jun 2020

Release And Deployment Team Leader

Cape Town Area, South Africa

Added the Technical Deployment team to my remit while retaining leadership of my Release Management service.

Apr 2019 - Oct 2019

Release Management Team Lead

Cape Town Area, South Africa

Managing and building the Release Service at Computacenter.Running the day to day of a combined Release team, providing both governance and technical delivery for security and vulnerability deployments as well as full software and operating system version releases and project support. Leading a team of strong technical and governance individuals across multiple international enterprise level customers. My strengths lie in process development; continual service improvement and streamlined working using extensive experience and a combination of Theory of Constraints; Lean and Agile methodologies. Adapting to the situation rather than adapting the situation to my process.

Apr 2017 - Mar 2019

Release Manager

Cape Town Area, South Africa

Manage and coordinate all releases to customer environments. Coordinate technical resourcing to ensure all tasks are prioritized and scheduled to deliver strategic goals without impact to standard service delivery. Design and manage customer release schedules; manage risks and issues; report and present on all facets of the release service. Prince 2 Practitioner.

Nov 2016 - Mar 2017

3Rd Line Technical Lead

Cape Town Area, South Africa

In charge of deployment services projects; service improvement and customer take-on. Contract schedule review; scope design; resource planning; process creation and handover to BAU teams. Service improvement and information security champion, technical solutions officer for priority BAU customers.

Jan 2016 - Oct 2016

Team Leader - Deployment Services

Cape Town Area, South Africa

Running the BAU security patching and deployment team, delivering deployment services to multiple mid to large scale customers. Managing a team of 17 analysts across 14 customers using WSUS; SCCM and BladeLogic.

Nov 2013 - Dec 2015

2Nd Line Technical Lead - Deployment Services

Cape Town Area, South Africa

Tech lead for patch and deployment team. Responsible for transitioning new customers in to service; building and documenting process and schedules. Assistant to deployment services team lead. Internal team administration and escalation.Responsible for patching of enterprise level UK customer environments via WSUS; SCCM; Patchlink and Bladelogic and application deployment via SMS and SCCM.

Feb 2012 - Nov 2013

Remote Support Technician

Cape Town Area, South Africa

Remote day-to-day support of UK based customers server enviroment. Escallation point for desktop support issues.

Feb 2010 - Jan 2012

Project Co-Ordinator

Treasury Solicitors Department

London, United Kingdom

Project coordinator and junior IT project manager.

Aug 2008 - Jun 2009

Desktop Support Team Leader

Treasury Solicitors Department

London, United Kingdom

Managed the day to day desktop support work for the team.

Jan 2008 - Jul 2008

Desktop Support Technician

Treasury Solicitors Department

London, United Kingdom

BAU desktop support of Windows XP and Vista environment using MS Office 2003; 2007; Outlook 2007 and Groupwise. Incident management using EMC Infra.

Nov 2004 - Dec 2007

Desktop Projects Technician

London, United Kingdom

Desktop project technician - Windows XP rollout

Jan 2003 - Oct 2004

Desktop Support Technician

London, United Kingdom

BAU desktop support.

Feb 2001 - Nov 2001

Nt Server Support Engineer

Mossel Bay, South Africa

Server monitoring and OS support.

Nov 1997 - Dec 1999
Team & coworkers

Colleagues at Computacenter SA

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2 education records

Christopher Douglas education

Education record

Knysna High School

Education record

Knysna Primary School
FAQ

Frequently asked questions about Christopher Douglas

Quick answers generated from the profile data available on this page.

What company does Christopher Douglas work for?

Christopher Douglas works for Computacenter SA.

What is Christopher Douglas's role at Computacenter SA?

Christopher Douglas is listed as Group Release Team Manager at Computacenter SA.

Where is Christopher Douglas based?

Christopher Douglas is based in City of Cape Town, Western Cape, South Africa while working with Computacenter SA.

What companies has Christopher Douglas worked for?

Christopher Douglas has worked for Computacenter Sa, Treasury Solicitors Department, City Of London, Nestle Purina, and Petrosa.

Who are Christopher Douglas's colleagues at Computacenter SA?

Christopher Douglas's colleagues at Computacenter SA include Nadine Goussot, Mohamed Bensidhoum, Stanislas Bouchaud, Emma Muirden, and Stephane Gonzalez.

How can I contact Christopher Douglas?

You can use AeroLeads to view verified contact signals for Christopher Douglas at Computacenter SA, including work email, phone, and LinkedIn data when available.

What schools did Christopher Douglas attend?

Christopher Douglas studied at Knysna High School.

What skills is Christopher Douglas known for?

Christopher Douglas is listed with skills including Microsoft Servers, Citrix Metaframe, Antivirus, Project Coordination, Project Planning, Bmc Remedy, Microsoft Office, and Mcse.

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