I manage the Immediate Care Center Lab as the Clinical Support Lead. My responsibilities include overseeing equipment maintenance, coordinating workflows, analyzing data, tracking inventory, and ensuring safety compliance. I also perform specimen collection and processing, quality control, and maintenance of laboratory instruments for accurate results. I conduct EKG tests and work with lab staff to prioritize tests. In addition, I provide orientation and training to phlebotomy students and manage lab specimens using HIS/LIS computer systems.

As the Phlebotomy Lead at DuPage Medical Group, I was responsible for managing inventory supplies for all lab sites and ensuring compliance with regulations. I updated specimen requirements, documented monthly reports in adherence with DMG policies, and maintained JACO compliance. As an experienced phlebotomist, I possess strong technical skills, perform CLIA-waived and moderate complexity tests precisely and efficiently, and provide professional and courteous service to all patients. My role required me to retain and utilize all aspects of phlebotomy procedures and specimen processing. I handled all timed specimen pick-up and referred-out (routine and esoteric) processes, ensuring accurate, efficient, and timely execution.

Wellness coordinator and lead phlebotomist at Interactive Health, I traveled extensively across the United States to organize and conduct onsite corporate health and wellness screenings.I worked closely with the account management team, other team members, and the client to develop ideas, plan, and execute the itinerary for a project. We collaborated to create a detailed schedule of tasks and an itinerary that would fulfill the client's requirements and expectations. During the planning process, we considered various factors such as budget, travel logistics, timelines, and the client's other specific needs. Once the itinerary was finalized, we implemented it with great attention to detail to ensure a smooth and successful experience for everyone involved. I have experience working with reservation systems and databases to arrange domestic travel, including air, hotel, car, and ground transportation.I actively participated in health fairs and conventions, where I effectively marketed, attracted, and acquired new prospects by delivering captivating presentations and engaging demos alongside the sales and marketing teams.Manage and perform the onsite Biometric Screening by initiating and conducting a venipuncture and obtaining blood pressure and BMI for a confidential/comprehensive medical profile.I possess extensive expertise in shipping and transporting various specimens, including air shipments to laboratories for FAA testing and in compliance with Air Cargo guidelines. I specialize in shipping UN33 and CAT B Exempt Human Specimens from remote locations to ensure optimal specimen stability and integrity during transit.