Christopher Dow Email & Phone Number

Madison, AL

Develop and deliver academic and technical training in the fields of Mechatronics, Industrial Robotics and PCB Manufacturing as part of KTECH's accelerated program providing under-served adults credentials in skills that fast track a career in industries such as advanced manufacturing, automotive, finance and healthcare.

• Served as Solid Edge Marketing Manager within the Mainstream Marketing Department.
• Managed marketing support of annual product launches, including establishment of overarching messaging for global campaigns, generating publicity and awareness of new features.
• Developed and produced public-facing video assets and narrations supporting new product updates, functionality spotlights, and user highlights, supporting global awareness campaigns while adding value to current and.
• Directed global sales enablement timelines, outfitting channel marketing and sales partners with vital sales and support materials.

Huntsville, Alabama Area

• Developed training media, including instructor-led and self-paced courses for 3D CAD tools, strengthening user proficiency and speeding software adoption.
• Developed focused product help content, including online tutorials, optimizing the end-user experience and adding value to the overall product.

Diagnostics Division, Irving, TX

• Delivered software best practice seminars to customer design teams, maximizing their productivity.
• Developed and instituted skill assessments and certifications to strengthen corporate quality standards and increase user proficiency.
• Provided technical support on problem definition and resolution, minimizing downtime and productivity losses.
• Delivered 3D CAD training classes to designers and engineers

Milford, OH

• Delivered 3D Computer-Aided Design (CAD) courses to customers, including basic and upper-level courses.
• Mentored new instructors during certification phases.
• Operated Education Services’ Irving, TX Training Center.
• Created technical content for current course lecture materials. Directed technical writers during documentation of course guides and in-class exercises.
• Planned and implemented new courses and associated materials.

Huntsville, Alabama Area

• Developed and delivered mechanical analysis and vehicle design software training programs for customers, including content preparation, documentation and classroom delivery of materials.
• Developed and delivered pre- and post-sales software demonstrations.
• Provided technical support of product marketing, including trade show presentations and product video production.
• Provided post-sales support of and consultation with customers, including system setup and problem resolution.

Bath, ME

• Coordinated production/ engineering efforts to maintain propeller-shafting alignment on Navy surface ships.
• Developed shafting models, propulsion installation procedures and engine fuel rate/consumption calculations.