Responsible for consular operations in Germany, Austria, Switzerland, Liechtenstein and Ukraine.

Leading, supporting and motivating consular staff in 5 major German-speaking European posts. Supporting the EuroAsia Consular Regional Director and Consular Management Board to deliver the 2020-23 FCO consular strategy.Lead on identifying and then delivering policy and service delivery improvements, including through customer feedback information and digital innovation. Use of management information to analysis and then apportion resource. Lead on prevention campaigns including during the transition period for the remainder of 2020, to drive down consular demand, and outreach to key partnerships and programmes.

Head of the consular section in Munich, managing a small team to provide high quality consular assistance to British Nationals in Bavaria and Baden-Württemberg in Germany.My responsibilities include:- Leading the consular section and managing consular assistance provided- Liaising with other embassies and consulates on consular best practice and prevention possibilities- Networking and lobbying with high level contacts a wide range of local authorities, as well as as airports, airlines, prisons, police, crisis related contacts. - Responding to large scale crises involving British Nationals in DACH- Managing change and implementation of UK Government’s Consular Strategy to local post, focusing on digitisation of services.

Head of Administration at the BAE corporate travel office, as well as the Germany Corporate Jet manager.- Managing flight bookings for over 100 UK secondees to Germany as well as UK colleagues- Managing the corporate jet in Germany including liaising with airport and handling agent, as well as HQ in the UK. - Organising hotel, ground transportation and car hire bookings, as well as creating various new systems, programs and templates to increase efficiency - Liaising with local and airport authorities

Document Controller and technical clerk for the Bechtel Crossrail project at Canary Wharf. Skills developed: Working under pressure, working in a team and administration skills. Designed new processes and various templates to increase office efficiency

I worked in all university holidays at CTRL (Channel Tunnel Rail Link), now HS1, as a document controller responsible for the fit-out of the new St Pancras International Station in London. I processed all documents from project managers and submitted them on-time to various contractors. I was also responsible for creating a full accurate back-up of all drawings in the main As-Built database.