Christopher Drury Email and Phone Number
Christopher Drury work email
- Valid
Christopher Drury personal email
I am the Technical Team Manager for an IT Solutions provider in the North West. Responsible and accountable for all Technical support functions, planning and projects, reporting to the Technology Director. This is a senior leadership position, managing the support function of the business as well as project planning and implementation. I have experience in similar positions for global corporate entities including the management of international offices and staff remotely, as well as project work across the EMEA region(s) and the US.I pride myself on my customer service skills and ability to communicate with people of all technical abilities. I consider the ideal IT Support role to focus on organisation, being proactive and forward planning. Organised, detail orientated and prepared, enabling the delivery of proactive rather than reactive support.I am quick to grasp new ideas, concepts and technologies and to rapidly find creative, innovative solutions to problems. I possess excellent interpersonal skills and the ability to communicate effectively and professionally at all levels. I have worked extensively on international projects as well as providing a core support role both locally and externally.
-
Technical Team ManagerKelsey Networks Limited Nov 2023 - PresentWarrington, Cheshire, GbA senior leadership position. 6 direct reports. Managing 1st, 2nd, 3rd line IT Support services as well as engineers providing on-site support and implementation. Role covers IT solutions throughout design, purchasing, implementation and support, following the full life cycle of the technology workflow.
-
It Manager (4 Person It Team & 300 Local Users)Squire Patton Boggs May 2017 - Nov 2023Cleveland, Ohio, UsI manage the IT systems for the London office. I am hands-on though I empower my team to work independently. As well as performing the wider IT Manager role, I am responsible for managing the local IT Service Desk. I act as primary escalation point for all end user computing as well as developing the overall IT strategy. I have experience of managing remote European offices as well as project work across EMEA and the US..I ensure technology staff results by communicating job expectations; planning, monitoring and appraising job results; coaching and disciplining employees; initiating, coordinating and enforcing systems, policies and procedures designed to illicit first class gold standard IT support. I regularly work with key stakeholders, to listen to and address the businesses’ needs as well as communicating IT policy changes or implementations. I believe in servicing the emotional needs of the client in addition to their rational needs. -
It Support Technician / Senior It Analyst (4 Person Local It Team & 300 Local Users)Squire Patton Boggs Mar 2006 - Apr 2017Cleveland, Ohio, UsI primarily operated as Senior 2nd line IT Support in London. Addressing end user requests and providing support on all IT systems locally.In addition to the local London support I was responsible for all IT support & management for the Brussels and Warsaw offices. The majority of work was done remotely with 3-5 site visits per year. Responsibilities required a proactive approach as well as an understanding of any cultural sensitivity or considerations required. This drew heavily on my customer service focus. Remote work focuses on user support and infrastructure including all comms equipment and servers. This covered backups, printers, MFDs, LAN/WAN understanding entailed service provider interaction including contracts, support, and budgeting.I delivered sole support and administration for the Cisco IPT platform in the EMEA. This covered 18 offices, ranging in size delivering support, troubleshooting, operational maintenance, MAC changes. I worked in all phases from initial design and logistics through to end user training. I was focussed on end user and key stakeholder expectations and acted as a PoC during and after the project completion.
-
It Student / It Professional (2 Person It Team & 50 Local Users)Haarmann Hemmelrath Dec 2001 - Feb 2006I commenced employment as an ‘IT Student’, on a part-time basis, during university before gaining promotion to a full-time IT Professional upon graduation.Support included installation and setup of workstations, maintenance of all hardware as well as providing full support to all IT end users. I communicated effectively and clearly with all office members regarding IT and addressed concerns at a user level. My role included training and set up of new systems. I also took responsibility during the merger of Haarmann Hemmelrath and Squire Sanders & Dempsey, for all data transfer as well as hardware refreshing, moving and converting of email and database data. At the time the IT Manager allocated all interaction with SSD to me.I worked on a variety of ad hoc IT related projects including OS migration, integrating new hardware research, purchasing and installation.Over time my role and responsibility increased and evolved giving opportunity for international travel as both an IT tech and trainer.
Christopher Drury Skills
Christopher Drury Education Details
-
University Of West LondonDigital Art & Advertising -
Netherstowe High School
Frequently Asked Questions about Christopher Drury
What company does Christopher Drury work for?
Christopher Drury works for Kelsey Networks Limited
What is Christopher Drury's role at the current company?
Christopher Drury's current role is Technical Team Manager at Kelsey Networks Limited.
What is Christopher Drury's email address?
Christopher Drury's email address is c_****@****o.co.uk
What schools did Christopher Drury attend?
Christopher Drury attended University Of West London, Netherstowe High School.
What are some of Christopher Drury's interests?
Christopher Drury has interest in New Zealand, Skiing, To The Usa, Of My Own Accord, Russia, In Addition I Have Traveled, Films And Especially Music.
What skills is Christopher Drury known for?
Christopher Drury has skills like Network Maintenance, Ios And Android Mobile Platforms, Email Clients, Avaya Site Admin V.3 And Definity, Blackberry Enterprise Server, Active Directory, Citrix And Rsa Remote Desktop, Operational Knowledge Of Telnet And Telnet Apps, Corporate Law, System Deployment, Management, Technical Support.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial