Christopher Duff Email and Phone Number
Board Trustee at The Halliday Foundation. A thriving Scottish based charity. The aim: To alleviate homelessness and poverty in Glasgow & the West of Scotland. The Halliday FoundationOSCR Registered: SC049526.
Maryhill Housing
View- Website:
- maryhill.org.uk
- Employees:
- 36
-
Head Of Property And NeighbourhoodsMaryhill HousingGlasgow, Gb -
Head Of PropertyMaryhill Housing Feb 2023 - PresentGlasgow, Scotland, United KingdomDriving excellence in property maintenance and landlord health & safety, overseeing responsive repairs and cyclical maintenance, and improvement programs, all with a strong focus on enhancing the customer experience. As an integral part of the Senior Management Team, I'm dedicated to shaping corporate strategy and advancing Maryhill Housing as a customer-centric, forward-thinking and sustainable organisation. -
Vice ChairThe Halliday Foundation Sep 2018 - PresentGlasgow, Scotland, United KingdomBoard Trustee in the role of Vice Chair at The Halliday Foundation. A thriving Scottish based charity: The aim, to alleviate homelessness and poverty in Glasgow & the West of Scotland. Supporting our most vulernable in society.www.thehallidayfoundation.org.uk -
Customer Experience ManagerCairn Housing Association Feb 2022 - Feb 2023Glasgow, Scotland, United KingdomDriving Cairn Housing Association's exciting programme of transformation, which will move and shift our services from a reactive to a pre-emptive way of working and improve our customer journeys and experiences. -
Customer Services ManagerMaryhill Housing May 2019 - Mar 2022Glasgow, United KingdomLeading the contractual management of the associations reactive repairs service, covering over 3,000 homes & 700+ factored owners. Management of our customer services teams to provide high quality housing and customer services. -
Void Repairs PlannerMaryhill Housing Jun 2017 - Apr 2019Glasgow, United KingdomManaging the voids contract on behalf of the Association, ensuring it's effectively cliented.Coordinating property/housing teams alongside key contractors to quickly re-let void properties to minimise rent loss and deliver value-for-money (VFM) across the association. -
Interim Customer Contact Team LeaderMaryhill Housing Jun 2017 - Apr 2019Glasgow, United KingdomManagement of our Customer Contact Team to deliver high quality customer service through a variety of different channels, e.g telephone, face-to-face, online and written correspondence. Leading the team in providing support to a variety of departments across the association. -
Supervisory Customer Contact AdvisorMaryhill Housing Apr 2015 - Jul 2017Glasgow, United KingdomTo support the modern apprentice staff, equipping them with the skills and behaviours to develop into the role of 'Customer Advisor' at Maryhill Housing. Providing an excellent ‘one-stop shop’ service to customers that contact us by telephone with the aim to resolve at first point of contact. To raise orders for repairs and empty property refurbishment works. To survey customers to assess their satisfaction with the services they have received. To provide administrative support to the front line operational teams. -
Customer Relations Specialist (Head Office)Hutchison 3G May 2014 - Apr 2015Glasgow, Scotland, United KingdomSpecialising in complaint resolution, preventing cases escalating to the Communications Ombudsman. -
Customer Service AdvisorTelefónica Uk 2008 - 2013Glasgow, Scotland, United Kingdom
Christopher Duff Skills
Christopher Duff Education Details
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Clydebank CollegeHnd Social Science -
Knightswood Secondary SchoolSecondary Education
Frequently Asked Questions about Christopher Duff
What company does Christopher Duff work for?
Christopher Duff works for Maryhill Housing
What is Christopher Duff's role at the current company?
Christopher Duff's current role is Head of Property and Neighbourhoods.
What schools did Christopher Duff attend?
Christopher Duff attended Clydebank College, Knightswood Secondary School.
What skills is Christopher Duff known for?
Christopher Duff has skills like Customer Service, Complaints, Team Management, Contract Management, Customer Experience, Supply Chain Operations, Contact Centers, Telecommunications, Mobile Devices, Customer Satisfaction, Customer Retention, Account Management.
Who are Christopher Duff's colleagues?
Christopher Duff's colleagues are Ashley Mcbirnie, Pamela Gibson, Rebecca Wilson, David Jamieson, Jaclyn Edmonds, Kirsty Gillespie, Greg Rodgers.
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Christopher Duff
Brackley1gmail.com -
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