While acting as General Manager IV for Simon Property Group, my day-to-day responsibilities are to steer end-to-end operations involved in financial, marketing, and operational performance management of Tampa Premium Outlets expanding over 600,000 Sq ft GLA. By employing my collaboration skills, I coordinate with all departments including Leasing, Regional Vice Presidents, Development, and Tenant to streamline workflow. I develop, update, and deploy an annual Five-Year strategic plan to achieve targeted deliverables. As an On-Site Representative, I provide exceptional support to prospective tenants with walkthroughs and presentations. I also oversee overall finance operations while creating and managing incremental revenue budgets while employing cost-effective strategies.Some of my key accomplishments associated with this job role include:• Played a pivotal role in the development of the Comprehensive Emergency Management Plan.• Amplified sales and financial performance through variation analysis and re-forecasting correction.• Optimized customers' shopping experience by establishing a well-maintained and safe environment.• Boosted sales and traffic by effectively leading Administrative, Operational, and Marketing teams.• Maximized EBITDA goal through excellent financial management and error-free forecasting/reporting.

During my tenure as an Operations Director III in Simon Property Group, I have finalized multiple tasks related to directing all operations of 500,000 Sq ft Merrimack Premium Outlets while overseeing properties operating expenses at/below budget levels. I cultivated strong relationships with town leaders and code officials by providing support in revamping safety programs. By conducting daily walkthroughs of property assets, I ensured compliance with best-operating practices. I also served as Acting Interim Operations Director for Waterloo PO for eight months. By collaborating with the Tenant Coordinator, I supervised all fit-ups and construction functions.My key successes during this role were:• Procured all intended goods and services within stringent CAM and Capital budget.• Mitigated operating budget loss through effective negative variances management.• Established Simon Premium Outlets as Best of the Best in 2015 by delivering exceptional performance.• Implemented capital improvements of $500K in 2015 while supervising all capital/ongoing service projects.

For AlliedBarton Security Services, I performed as an Account Manager, and my responsibilities included streamlining all security operations for multiple retail as well as office administrative tasks. My exceptional communication and interpersonal skills enable me to foster relationships with police, fire, town, and emergency services officials aimed at fulfilling center deliverables. By coordinating with relevant support services, I executed real-time incident management of the property.The following are my renowned contributions: • Implemented safe/security standards as District Safety Officer ensuring a safe environment at multiple sites.• Surpassed overall account management financial expectations by 3% while functioning as Account Manager.• Augmented skillset of staff, client management team, and retailers on standardized safety/emergency protocols through robust training initiatives established by clients.