Christopher Durgin Email & Phone Number

Tempe, Arizona, United States

In my role, I lead research initiatives to uncover and understand user needs, collaborating with cross-functional teams to ensure these needs are prioritized and integrated throughout the design and development lifecycle. By applying cutting-edge human factors principles, I ensure our products are functional, intuitive, and user-friendly. I develop and execute comprehensive usability studies and diverse evaluation methods, rigorously measuring product effectiveness and distilling findings into clear, actionable recommendations that drive impactful design decisions. Staying at the forefront of industry standards and regulations related to human factors and usability, I mentor and coach teams in human-centered design thinking principles, fostering a culture of innovation, participatory design, and empathy that aligns our solutions with the latest trends and best practices in the field.

Tempe, Arizona, United States

Tempe, Arizona, United States

Tempe, Arizona, United States

Tempe, Arizona, United States

Phoenix, Arizona Area

I provided assistance in teaching GIT340 Information Design and Usability, where my responsibilities included supporting faculty members, professors, and department heads with teaching-related duties. This involved proctoring exams, grading tests and homework, and maintaining accurate records of grades. Additionally, I contributed to class instruction by assigning materials, creating examples for students, and participating in course assignment explanations and discussions.

Scottsdale, Arizona

In this role, I was responsible for overseeing the acquisition, operation, integration, and troubleshooting of hardware and software systems. I analyzed the requirements of various departments and customers to identify opportunities for developing new or enhancing existing information processing systems and applications that aligned with business objectives. Additionally, I oversaw customer research initiatives, managed the selection of IT equipment, oversaw application development, and technology maintenance.

Park City, Utah

My main focus points in this role were on developing and measuring business strategy, customer interaction, and user experience. I used market research and analysis to provide insights and develop action plans, tracking results and metrics to inform decision-making. I also had a broad range of responsibilities that included managing marketing, customer research, social media, web/graphic design, sales, purchasing, and inventory management. In addition, I was responsible for leading a team of employees and designing training programs to ensure their success.

Park City, Utah, United States

As a facilities and mechanical engineering specialist, my responsibilities included overseeing the operation and maintenance of pool and spa pump and filtration systems at three different hotels located within The Canyons ski resort: The Grand Summit, The Sundial, and Silverado.

Park City, Utah

I was responsible for overseeing personal and team sales results, monitoring progress, and taking corrective action as needed. I supported the Store Manager with various tasks, including team scheduling, merchandising, maintenance, training, and day-to-day operations. During my tenure, I achieved a top 50 sales ranking company-wide and was recognized as the number one (1) seller of snow products in the North West from 2007 to 2010.

Hyannis, Massachusetts, United States

I was involved in the installation, repair, replacement, and maintenance of HVAC systems for both residential and commercial buildings. Additionally, I designed and fabricated ductwork to suit the unique requirements of different projects.

Master Of Science (Ms), User Experience & Human Systems Engineering, 4.0

Activities and Societies: UX in AZ Member, Teachers Aid/ Grader, Recognized as "Most Outstanding UX Student" Fall 2020.The Master.

Bachelor'S Of Science (B.S.), Technical Communication & User Experience, Summa Cum Laude 4.0

The User Experience (UX) concentration of Technical Communication is designed to provide an interdisciplinary foundation in communication.

Associate Of Arts (A.A.), General Studies, 4.0

Activities and Societies: Psi Theta KappaThe courses I took to earn this degree allowed me to focus on preparing a broad educational.

Adobe Foundations: Digital Design Certificate Ccl, Information Technology, 4.0

The Certificate of Completion (CCL) in Adobe Foundations program helped me to develop proficiency with three of Adobe's foundational.

Associate Of Applied Science (Aas), Visual Communications And Design, 3.8

As a student at ITT, I studied all aspects of visual communications and the theory behind how it applies to marketing, business.

High School Diploma, Heating, Ventilation, Air Conditioning And Refrigeration Engineering Technology/Technician

Activities and Societies: Varsity letter in baseball, HVAC CertificateI attended a technical high school that followed a rotation system.

Studied, Aerospace Welding Technology

Welding and application in the areas of aviation, aerospace, motorsports, and exotic material fabrication. Gained knowledge and skills.

Studied, Resort And Leisure Management

Under a partnership with American Ski Company at Killington Ski Resort, I studied and worked in all facets of resort and recreation.