Christopher Durrell Email & Phone Number

Owings Mills, Maryland, United States

End to end manager of the new vehicle acquisition process. Worked with other departments to achieve results for the client. Handled new model year set up and factory ordering. Worked on New Ordering System. Consulted with client on vehicle choice for fleet. Sent requests to other departments as needed, including T&R, Capping, NVO, MSO. Directly worked with clients on issues.

Belcamp, Maryland, United States

Contacted customers and prospects in-person and by telephone. Customers include dealers, contractors and landscape design professionals.Educated dealers and contractors on benefits of the product line and proper installation techniques.Coordinated with the technical sales representatives to assist the dealers in the promotional productsProvided marketing assistance to dealers in the form of promotional materials, building displays, promotions, training of dealer personnel, contractor training, joint sales calls, etc.Analyze business supply needs and ensure businesses are getting the best possible materialManage inventory and order supplies and materials as neededResolve pricing conflicts and place bids with different vendors as required.Implemented controls that centralized purchasing to improve productivity

Timonium, Maryland, United States

Establish and reach monthly finance and insurance manager goals for automotive sales, service contracts, customer service, and other key benchmarksAssess whether car buyers need financing and payment options before presenting them with appropriate auto finance plansMaintain the highest ethical standards serving as a finance director and/or manager who is committed to a high customer satisfaction index (CSI)Support the auto sales manager during each vehicle purchase and leverage opportunities to offer aftermarket products, service contracts, and insurance programsAbide by federal, state, and local regulations when preparing paperwork, finalizing financial transactions, setting interest rates, and working with lending institutionsManage inventory of finance department supplies, including bank, state, and auto dealership forms

Baltimore, Maryland, United States

Ownership of the RFP and sales process (pricing proposal process) for any new business opportunitiesProvided Supervisory support to all internal teams in order to maintain a continuous knowledge of customer status in order to identify potential issues and/or opportunitiesManaged the Enterprise Solutions team to ensure the “innovation pipeline” is robust and connected to key customer objectivesLead contract renewal efforts with customer and internal stakeholdersPerformed administrative support to senior managers.Ability to examine issues both strategically and tactically and formulate the most effective means to resolve the situationSupported all efforts and initiatives across all business channels in an effort to maximize company sales growth and profitability.Operated Trust Track real-time vehicle monitoring and control softwareAssisted in the development of presentations.