• Support Account Directors in coordinating client interactions, maintaining regular communication, and addressing inquiries to ensure high client satisfaction.• Draft and organize creative briefs, manage project timelines in WorkFront, and oversee project execution, ensuring clear communication and streamlined processes across internal and external teams.• Contribute to project billing, financial reconciliation, and assist in preparing proposals, concepts, and budgets for client approval.• Analyze campaign performance using Google Analytics and Tableau, providing data-driven recommendations to optimize sales strategies and client campaigns.

• Marketing: Collaborated with management to develop and execute marketing budgets for local events, oversaw training schedules, created graphics and expanded social media presence for recruitment and customer engagement. • Sales Operations: Developed and implemented customer experience platform improvements, coordinated VMI expansion for customers, and optimized customer communication protocols. Facilitated coordination between CNI project management teams and assisted in translating sales forecasts into vendor purchasing.• Recruiting/Training: Lead campus recruitment efforts, coordinated internships, assigned training to new employees, and played a key role in personnel development.

• Managed all aspects of marketing operations, including social media management, content creation (using Photoshop, Canva), and performance tracking.• Effectively allocated marketing funds and built strong relationships with suppliers to maximize ROI and co-op fund utilization.• Supported the sales team by organizing internal training sessions and providing essential marketing resources.• Led the full cycle of recruiting, collaborating closely with management to identify staffing needs, screen candidates, and facilitate successful onboarding.

• Trained in sales processes, gaining expertise in market analysis and customer engagement to deliver tailored solar solutions.• Developed and managed a pipeline of local and national accounts in the solar energy sector, driving inside sales growth and new client acquisition.• Collaborated with internal teams to ensure seamless client onboarding and sustained account growth, contributing to revenue targets.