Christopher Ecklesdafer Email & Phone Number

Detroit, Michigan, United States

As the Founder & Infrastructure Solution Architect at Lux Consulting Services, I blend over a decade of expertise in network engineering and cybersecurity to architect solutions that drive business growth. Our Detroit-based firm excels in delivering cutting-edge network designs, cybersecurity strategies, and cloud solutions tailored to our clients' unique needs. My journey began with a vision to create a company that not only leads in innovation but also demystifies technology for our clients, making powerful, secure networking accessible to all.Under my leadership, LCS has pioneered solutions in dense wavelength division multiplexing (DWDM), cloud migrations, and comprehensive cybersecurity defenses, significantly reducing operational downtimes and securing client data against evolving threats. My approach combines strategic foresight with technical acumen, ensuring our solutions not only meet today's needs but are poised to adapt to tomorrow's challenges.Achievements include deploying scalable network architectures, leading successful cloud transitions, and enhancing security postures for businesses across various sectors. I'm dedicated to mentoring a team of passionate IT professionals, fostering a culture of continuous learning and innovation.At LCS, we're redefining excellence in IT solutions, making advanced technology an asset for every business. Let's connect and explore how we can transform your network infrastructure to fuel growth.

Troy, Michigan, United States

Supervised and directed a team of 6, ensuring timely and high-quality completion of projects.Led a diverse range of projects, including designing and supporting public/private clouds,and providing support to Metro E and Colocation customers.Designed over 400 miles of the ManagedWay Metro Ring and Type2 circuits, showcasingdeep technical expertise.Engineered scalable DDoS Mitigation systems capable of exceeding 100G, focusing on costefficiency and robust performance.Developed a World Wide WAN Network, connecting customers globally and ensuringresource accessibility.Collaborated closely with the leadership team, managing multiple departments and providingstrategic direction.Optimized workflow processes to maximize efficiency and enhance operations, ensuring top-tier customer service.Over 8 years of experience in designing, developing, and implementing largescale networks,systems, and applicationsExpertise in troubleshooting network issues and providing technical guidance to teammembersProven track record of effectively managing network operations, security, and performanceProficient in configuring routers, switches, firewalls, and other network infrastructurecomponentsExperienced in setting up LAN, WAN, and VPN connections

Southfield, Michigan

Provided leadership and work direction for a team of 6, ensuring efficient operations andproblem resolution.Played a key role in the design and support of Public/Private Clouds for various customers,enhancing their technological capabilities.Delivered expert-level support to Metro E and Colocation customers, ensuring high customersatisfaction and service quality.Innovatively designed Type2 Circuits, contributing to the expansion and enhancement ofnetwork infrastructure.Spearheaded the design of over 400 miles of the ManagedWay Metro Ring, showcasingexceptional technical and engineering skills.Engineered scalable DDoS Mitigation systems, capable of supporting 100G and beyond,while maintaining cost-effectiveness.Developed a comprehensive World Wide WAN Network, connecting customers globally andfacilitating seamless communication and resource sharing.Provided strategic direction and leadership across different levels of employees andmanagers, fostering a collaborative and efficient work environment.Worked closely with the leadership team, managing multiple departments, and playing apivotal role in strategic decision-making.Implemented improved workflow processes, significantly enhancing operational efficiencyand productivity.5+ years of experience in network engineering, design, and architectureProven ability to troubleshoot complex network problems and develop creative solutionsExperienced in configuring and managing routers, switches, firewalls, and other networkhardwareSkilled in developing and implementing network security measuresExpert knowledge of LAN/WAN protocols, routing protocols, and network designDemonstrated ability to design and implement network architectures for businessesExcellent communication and problem solving skillsProficient in the installation, configuration, and maintenance of network systemsExtensive experience with network monitoring, performance tuning, and capacity planning

Maple City, Michigan, United States

Collaborated with a team to support fiber-to-home projects across multiple municipalities inMichigan, enhancing local connectivity infrastructure.Contributed to the design of new systems to support GPON (Gigabit Passive OpticalNetwork) systems, demonstrating innovative network solutions.Troubleshot network-related issues on Nokia GPON systems, showcasing strong problem-solving skills and technical knowledge.Engaged with customers to navigate the Metro Act in Michigan, ensuring compliance andeffective communication.Played a key role in redesigning networks to utilize cutting-edge technologies like VxLANacross multiple data centers, improving network efficiency and performance.Developed a website flow chart for support staff, resulting in a 40% improvement in networktroubleshooting efficiency, thereby enhancing overall customer service and operationalproductivity.Developed and managed system, network, and application security policies and proceduresConfigured, installed, and maintained networking equipment such as routers, switches,firewalls, and wireless networksProvided technical support and guidance to end users on network and system issuesMonitored network and system performance and resolved issues

Traverse City, Michigan

Oversaw the management of over 75,000 websites across two data centers, ensuring high operational efficiency and reliability. Designed and engineered the Virtual Private Memory Cloud (VPMC) using Texas Memory San with a Fibre Channel backbone and Brocade switches, showcasing innovative cloud infrastructure development. Managed day-to-day Network Operations Center (NOC) activities, ensuring smooth and uninterrupted service. Played a key role in the development of new processes that elevated system uptime to an impressive 99.9995%, significantly enhancing service reliability. Enhanced technical skills in Python, MySQL, and Shell programming, applying these in various operational contexts. Maintained all network switches and routers, ensuring optimal network performance and security. Configured and updated Linux servers with the latest releases and patches, maintaining high standards of system security and efficiency. Oversaw Linux system administration, focusing on user access, privacy, and data integrity, thereby ensuring robust system security and compliance. Planned, tested, and supported high-availability infrastructures, emphasizing system resilience and reliability. Spearheaded server infrastructure development, overseeing quality control, staging, and production operations, ensuring top-tier performance and service delivery.

Performed comprehensive software upgrades and hardware support as per the specific requirements of Chase Bank. Managed the decommissioning process by boxing up old server equipment, ensuring an organized and efficient transition. Installed new servers and printers, contributing to the modernization and enhancement of Chase Bank’s IT infrastructure. Conducted repairs and maintenance of PCs, ensuring high functionality and minimal downtime. Installed various software applications requested by Chase Bank, tailoring IT resources to meet their operational needs. Coordinated the relocation of PCs from one office to another as requested, demonstrating strong organizational and logistical skills. Performed network diagnostics for Chase Bank, identifying and resolving network issues to maintain smooth and secure operations.

Conducted installations of photo instant print machines and fixtures at various Wal-Mart locations nationwide, demonstrating strong logistical and technical skills.Responsible for unboxing, setting up, and configuring HP Photo Printer (PM2000e), including calibration and fine-tuning for optimal performance.Played a key role in diagnosing software issues with the new version of the HP Photo Center, enhancing system functionality and user experience.Collaborated with HP Software Engineers to identify and resolve software problems, contributing to product improvement and customer satisfaction.Ensured seamless connectivity and functionality between input stations and output printers, guaranteeing a smooth operational workflow.Provided on-site workstation repairs and troubleshooting, showcasing a high level of technical proficiency and problem-solving skills.Performed break-fix and diagnostic services on PM2000e, Shinko Printers, and input stations, maintaining high standards of service and equipment reliability.

Performed HP photo Center Upgrades to Several Clients around the state of Michigan.Performed Software Upgrades of the System OS.Performed Software Upgrades of HP photo softwareInstalled all Photo Printers, including PM2000, DJ9540Help Diagnosis software issues with the new version of HP Photo Center.Worked with HP Software Engineers to determine the issue with the softwareVerified All Input Stations and lab stations printed to fulfillment station.I provided on-site workstation repairs

Delivered customized Linux servers and desktop computers, tailored to meet the specific requirements of diverse clients, ranging from simple Linux desktop PCs to complex server configurations. Offered remote IT services, catering to the unique needs of clients from home users to small businesses. Demonstrated proficiency in various Linux distributions, including SuSE (10.0 to 11.3), Ubuntu (8.3 to 10.04), FreeBSD, Gentoo, and Red Hat (4 to 9.3). Installed and configured a variety of server types, including Apache web servers, MySQL, PHP, DNS servers, Linux firewalls, and development servers. Developed simple scripts to automate and streamline processes. Created and maintained a 4-node Beowulf Cluster running on Linux Ubuntu Server 10.04 for Boinc computing, showcasing high-level technical abilities in distributed computing. Configured SSH and SNMP services for efficient remote management from a centralized location. Installed and configured Wine for home users, enabling them to play current DirectX games on Linux systems. Proficient in using Webmin for remote Linux administration, ensuring efficient and user-friendly system management. Provided complimentary phone support to new Linux users, fostering a supportive and educational environment. Conducted free classes for beginners in Linux, demonstrating commitment to community education and skill development in open-source technologies.

Travel around to different Man power office and perform upgrade to each of the employees PCs. to work with Direct Office software.

Sterling Heights, Michigan

Successfully implemented and managed client networks, security solutions, and system applications, ensuring robust performance and security across various platforms. Conducted thorough due diligence for network and systems solution designs, tailoring solutions to meet client-specific needs and objectives. Implemented Level platforms Managed Workplace on several client networks, significantly enhancing response times to client downtimes and offering cost-effective solutions. Provided comprehensive desktop support across multiple platforms, catering to a diverse client base with varying technical requirements. Delivered effective phone support, adeptly diagnosing and resolving client issues, thereby improving client satisfaction and service efficiency. Designed and built custom virtual host servers, meeting the specific needs of clients and facilitating the efficient management of multiple server environments. Managed multiple domain trees and sub-domains, ensuring organized and secure network structures for clients. Deployed Microsoft Forefront security servers and Microsoft Operations Manager across all client systems, significantly enhancing their network security and operational oversight. Created, managed, and maintained SQL server databases, encompassing everything from routine maintenance to complex storage and repair tasks. Provided timely on-site workstation and server repairs, effectively reducing client downtime and maintaining high service standards. Developed and customized maintenance programs for each client, demonstrating a client-focused approach and attention to detail. Installed and deployed Windows Server 2008 (both x86 and x64 versions), showcasing versatility and expertise in server management. Created Cisco VPN point-to-point connections, enhancing network connectivity and security for clients.

Implement, manage and troubleshoot client networks, security solutions and system applications. Perform due diligence on client pursuits for network and systems solution designs.Provided desktop support on multiple platforms for multiple clients. Provided Phone support to clients to help deterian the cause of the problem Built custom Workstations Built custom virtual host servers to handle multiple servers for the client's needsManaged multiple domain trees and sub-domains. Created and manage SQL servers databases operations from maintenance to database storage and repairsI provided on-site workstation repairs and server repairs at a timely matter to reduce the downtime of the client.I created maintenance program and tailored it to each of our clients' needsInstalled and deployed Windows Server 2008 x86 and x64 bit versionsInstalled Workstations for Hamtramck School district

Created, designed, budgeted, C & J Computer Solutions with a co-partner, we researched the needs of our potential clients, from the cost of a repair to the actual repair, anywhere from easy printing problem to creating a domain. We asset each one of our clients and tailored a program around there needs.Provided Desktop Support for walk-in Clients.Provided limited Desktop Phone supportBuilt and tailor custom computers with specs the customer was asking for Provided Computer Repair at a competitive priceInstalled Cat5e into customer's homes. Installed Microsoft XP, 2000, 2003 SBSProvided free of charge classes on how to use your home pc.Provided free of charge classes on how to use the internet

Provided comprehensive desktop support at a small Internet Service Provider, addressing a wide range of hardware and software issues. Designed and set up a workbench for conducting computer repairs, streamlining the repair process and enhancing service efficiency. Managed Microsoft Radius, ensuring robust network authentication and management. Maintained a server room equipped with 4 100-modem racks, overseeing the operation and maintenance of critical networking infrastructure. Worked closely with the company owners to optimize the performance of the Local Area Network (LAN) and T-1 circuits, contributing to improved network reliability and speed. Offered cost-effective PC repair services with quick turnaround times, meeting the needs of a diverse customer base. Developed and taught classes on basic home PC use and internet navigation, enhancing community digital literacy and user competence. Served as one of the first Nextel Sales Representatives in Oceana County, demonstrating versatility and strong customer service skills. Maintained and managed SQL databases, showcasing foundational skills in database administration. Created the first network design for the company, laying the groundwork for future network expansion and improvement.