Christopher Egger Email & Phone Number

Seattle, Washington, United States

Coordinating with purchasing and sales teams to acquire and deliver time-sensitive products to our customers with over 95% order accuracy, as well as to communicating directly with customers and vendors to process purchase orders and invoices accurately and punctually. Additionally, maintaining monthly vendor statements and warehouse inventory while working directly with local suppliers to ensure customer needs are always met. Also provided administrative support for colleagues, assisting with… Show more Coordinating with purchasing and sales teams to acquire and deliver time-sensitive products to our customers with over 95% order accuracy, as well as to communicating directly with customers and vendors to process purchase orders and invoices accurately and punctually. Additionally, maintaining monthly vendor statements and warehouse inventory while working directly with local suppliers to ensure customer needs are always met. Also provided administrative support for colleagues, assisting with onboarding new software and customers, and processing out-of-state orders via air and ship cargo. Show less

Mountlake Terrace, Washington, United States

Front end administration and first point of contact with new and returning clients, supporting over fifty engineers and investigators regionally, providing report and retention letter reviews, maintaining facility supplies, ensuring chain of custody for evidence, working with insurance and legal teams across the global to protect the security and safety of their clients. Additionally, working directly with senior leadership to troubleshoot and report on tasks as they arise, coordinating… Show more Front end administration and first point of contact with new and returning clients, supporting over fifty engineers and investigators regionally, providing report and retention letter reviews, maintaining facility supplies, ensuring chain of custody for evidence, working with insurance and legal teams across the global to protect the security and safety of their clients. Additionally, working directly with senior leadership to troubleshoot and report on tasks as they arise, coordinating business development events and attending third party events on behalf of the company, as well as processing a variety of administrative duties on behalf of project managers to allow them better use of billable time. Assisted with intake and processing of subpoenas for testimony and/or deposition, as well as coordinating records requests from emergency and law enforcement agencies around the country to assist our engineers in their investigations. Show less

Atlanta, Georgia, United States

First point of contact for Train & Engine crews on trains across the Keystone Division, managing train meets, emergency situations, and coordinating with Mechanical, Engineering, Network Operations, and Police & Emergency Communications departments to ensure efficient and safe movement of trains. Maintaining internal documents via SharePoint and communicating with officers and crew across the network utilizing Microsoft Teams and the Office Suite.

Atlanta, Georgia, United States

Crew dispatcher for Norfolk Southern Train & Engine employees, calling crews for service and managing pools of crews in various divisions across the system to ensure on time crew changes and arrival/departures of trains. Additional fielding questions and support for sick leave, vacation, taxi and hotel issues, and coordinating with Field and Network Operations management.

Logistics of loading/unloading freight from Norfolk Southern rail traffic, time and personnel management to meet fast pace schedule and service availability, point of contact for multiple departments (Intermodal, Transportation, Mechanical, Customer Service), maintaining records and logs of daily activities, database management of inventory actions, recording accident and on-arrival damage

Front face of the company, customer care and interaction, sales management, queue display, stocking and inventory, reaction to customer feedback (positive and negative), break schedule and employee management

Logistics of outbound freight based on delivery promise time, data entry and quality assurance of outbound freight, customer/driver interaction, load planning and completion, interaction between multiple departments (Customer Service, Technical Support, Management), database/email log management