Christopher Eichelberger Email & Phone Number

Youngstown, Ohio, United States

■ Investigate suspected fraudulent activity: Analyze suspicious transactions, customer reports, andinternal data to identify and understand potential fraudulent schemes.■ Conduct thorough investigations: Gather evidence through interviews, data analysis, and documentreview to determine the scope and nature of fraudulent activity.■ Generate comprehensive reports: Document findings, evidence, and recommendations in detailedreports for internal and external audiences.■ Stay up-to-date on fraud trends: Maintain awareness of emerging fraud tactics and regulations toadapt and improve investigative techniques.■ Maintain legal and ethical compliance: Adhere to all relevant laws, regulations, and company policieswhile conducting investigations and handling sensitive information.

Youngstown, Ohio, United States

■ Provide excellent customer service to customers via phone. This includes resolving customer issues ina timely and efficient manner, building and maintaining relationships with customers, and upselling andcross-selling products and services to customers.■ Document customer interactions. This documentation can be used to resolve future customer issuesand to train new customer service representatives.■ Stay up to date on product and service knowledge. This knowledge can be used to answer customerquestions and to provide recommendations for products and services.■ Follow all company policies and procedures. This ensures that customer service is provided in aconsistent and professional manner.

Warren, Ohio, United States

■ Greet customers and answer their questions about Buick and GMC products.■ Demonstrate Buick and GMC vehicles to customers.■ Negotiate prices and terms of sale with customers.■ Prepare and process paperwork for vehicle sales.■ Follow up with customers after the sale to ensure their satisfaction.■ Build relationships with customers and referral sources.■ Stay up to date on Buick and GMC products and promotions.■ Promote Buick and GMC products to potential customers.■ Meet sales goals and objectives.