Christopher Eisele Email & Phone Number

Florida, United States

Served as analyst on government contract for financial data analysis. Conducted performance analysis of call center support utilizing CRM and CSM databases.

United States

provided technical support to customers across multiple product lines and servicesIdentified problems, researched answers and guided customers through corrective stepsInstalled and maintained hardware, software, and other equipment to meet client requirementsMaintained detailed records of daily interactions with customers, installation activities and.

Southeastern, United States

I am responsible for a several million dollar sales target within a large enterprise / G500 account base in the Florida / Carolinas sales region. I Received the Innovation award for attaining 149% of quota for 1H of fiscal year by utilizing a sales approach that targeted key customers and tactically utilized single product lines to grow Dell's footprint.

Southeastern United States

Focused on business development within the white space, footprint expansion and account management of existing large enterprise accounts for Dell's Next Generation Compute Solutions group. During fiscal year 2013 I was successful at delivering customer focused solution sales within the Southeastern United States. I enjoyed significant success, selling over.

Greater New York City Area

I provided all engineering support in the Northeastern region for Zeus’ partner based sales model. This includes technical training for the partner’s engineering staff and end user training. I also conduct technical sales presentations in support of partner’s sales managers. Finally, I carry out all supported product evaluations within my territory. During.

I worked with customers to lower operational costs. This was achieved by providing visibility into a given application's resource utilization and allowed streamlining and better automated allocation of production resources. This was achieved without impacting performance. Centered in New York City, I supported multiple regional sales people within the.

I am responsible for the technical sales process supporting Compuware’s, Vantage application service management solution. As a technical account manager, I deliver value driven presentations to “C” and business level clients. Once I have established the value of the solution from a business perspective, I then conduct the technical aspects of the sales.

I am responsible for all facets of the pre-sales process. These duties include technical presentations of products, solution design, planning, implementation and project management for the entire New York sales region. I am currently responsible for post-sales duties as well. I support the entire product line comprising server appliance solutions for both.

Responsibilities included the conducting of all aspects of pre and post sales systems engineering. These included performing technical presentations and installing equipment for demonstration purposes at prospective customer sites. I was also responsible for following up with the customer to handle any enhancement requests they had, as well as to follow.

My responsibilities included the direct engineering support for several customer accounts. These entailed the coordination of all installations, upgrades and maintenance of all equipment and software installed at my customer sites. I also conducted Beta testing of new hardware, software and firmware. I performed long term on site support at major accounts.

B.S. Computer Science, Technical And Scientific Communication, 3.7

Technical focussed study within the field of computer science

Compuware Vantage Analyzer, Agent Based Monitoring, Trending And Analysis Of Java And .Net, Certificate

Compuware Network Vantage, Network Monitoring, Analysis And Trending Technology, Certificate

Compuware Client Vantage, Client Transaction Performance Monitoring And Analysis, Certificate

Compuware Server Vantage, Server Monitoring, Troubleshooting, Trending And Analysis, Certificate

Certification, Internetworking, 97

Activities and Societies: Cisco Certified Internetworking Expert Drake Test

Certificate, Basic Router Software Configuration

Certificate, Advanced Router Software Configuration

Certificate, Internetwork Troubleshooting And Diagnostics