Christopher Elder Email & Phone Number

Hawick, Scotland, United Kingdom

Galashiels, Scotland, United Kingdom

All tasks my previous role as Responsible Colleague entailed.Managing a small team of colleagues, helping them develop a professional, kind service for customers.Working alongside colleagues, so they are motivated to work and perform as a team.Organising all colleagues' working shifts, and making sure they are paid correctly.Interviewing and hiring new colleagues.Being responsible for the general upkeep of the store, both front and back-of-house; logging any issues to the correct departments.Working and collaborating with management, so that everyone has efficient communication from all departments.

Galashiels, Scotland, United Kingdom

General retail customer service tasks: handling money, sales of goods and insurance, building rapport and helping out customers when needed, etc.Back-of-house tasks, such as: bringing in/putting up delivery of stock, organising stock/shelves in warehouse, moving/voicing stock to shop floor when customers make a purchase, handling damaged or excess stock to send back to main warehouses.As of early 2021, became a Responsible Colleague, allowing the ability to do certain management-level tasks: opening/closing store, opening/shutting down main computer system for inventory, counting money and releasing it to the bank, testing fire alarms.

Hawick, Scotland, United Kingdom

Temporary transfer during initial COVID outbreak.Did Customer Service Advisor tasks, minus Responsible Colleague duties.Aided Sainsbury's colleagues with general stocking of goods and food, kept tally of customers during peak intervals, received general training to work on supermarket tills w/ conveyor.

Selkirk, Scotland, United Kingdom

Worked under the Post Office Telecoms Contract.Helped customers by providing general and technical support advice, building rapport, booking engineer visits from both BT Openreach and QUBE, and giving any updates regarding their accounts.Internal duties included keeping workspace organized, maintaining communication between colleagues and supervisors, and helping newer colleagues learn the role.

Forest, Virginia, United States

USAReceived requests from customers to complete their orders by company standards, replaced buttons on shirts by machine, bagged garments that were ready for collection by customers.When at the front desk, inputting customer requests into the customer account management system, working the tills, handling money and goods from customers.Other tasks included: picking up litter surrounding work site, changing message on two-sided sign at front of store, picking up/dropping off other customer orders from off-site drop off point.