Customer Service Specialist
Current
Oct 2024 - Present
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Chris Elkin Email & Phone Number
Living my best life...mostly!
at
Holmes Murphy
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Living my best life...mostly!
Location
Altoona, Iowa, United States
Who is Chris Elkin? Overview
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Chris Elkin is listed as Living my best life...mostly! at Holmes Murphy, based in Altoona, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Chris Elkin.
Chris Elkin previously worked as Customer Service Specialist at Holmes Murphy and Pest Control Technician at Pro-Staff Termite And Pest Control Of Iowa. Chris Elkin holds Liberal Arts And Sciences/Liberal Studies from Des Moines Area Community College.
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Holmes Murphy
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Profile bio
About Chris Elkin
As a Senior Quality Assurance Analyst at Nationwide, I apply my 18+ years of experience and expertise in commercial insurance underwriting to perform quality reviews, mentor new hires, and identify and implement underwriting improvements. I have led and partnered on several projects and initiatives that enhanced the quality control processes and standards for all lines of business on three different platforms.I am passionate about coaching and developing associates by providing relevant, applicable feedback and facilitating phone reviews. I have also supported training for new hire and cross-training classes, as well as collaborated on the Cognizant transition process. I am a dedicated and dependable insurance professional who prioritizes projects to generate high-level results and collaborates with colleagues to boost performance.
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7 roles
Chris Elkin work experience
A career timeline built from the work history available for this profile.
Pest Control Technician
Jun 2024 - Oct 2024
Rural Carrier
Mar 2024 - Jul 2024
Dec 2023 - Mar 2024
Senior Quality Assurance Analyst
- Performed quality reviews of underwriters on three different platforms (PCIO, Harleysville, and AWD/PolicyCenter) for all lines of business
- Led and partnered on Protection Reviews Focus Topics
- Oversaw and mentored new hire SCOUT classes
- Identified and implemented underwriting improvements through KA content recommendations
- Facilitated phone reviews for floor underwriters and SCOUT new hires
- Collaborated with Processing QAs in the Critical to Quality (CTQ) project in 2021
Mar 2021 - Nov 2023
Quality Assurance Analyst
- Captained quality calibration sessions with QAs and Business Unit Partners
- Initiated and directed multiple pilot programs targeted at improving quality control processes
- Completed 25 reviews monthly by utilizing Reference Connect, Nationwide’s Online Manual, and Umbrella Rating Worksheets
- Supported training for new hire and cross-training classes
- Mentored peers and coached CLPC & Quality peers
- Collaborated on Cognizant transition process, including quality reviews, certifications, calibrations, and file demonstrations
Dec 2008 - Mar 2021
Commercial Lines Processor
- Guided new team members in transitioning to their roles via the “Live and Learn” program; assisted with acclimation to OLM and processing
- Collaborated with colleagues to boost performance
- Quoted, issued, and amended commercial insurance policies
- Mentored new hires
Jan 2006 - Dec 2008
1 education record
Chris Elkin education
FAQ
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What company does Chris Elkin work for?
Chris Elkin works for Holmes Murphy.
What is Chris Elkin's role at Holmes Murphy?
Chris Elkin is listed as Living my best life...mostly! at Holmes Murphy.
Where is Chris Elkin based?
Chris Elkin is based in Altoona, Iowa, United States while working with Holmes Murphy.
What companies has Chris Elkin worked for?
Chris Elkin has worked for Holmes Murphy, Pro-Staff Termite And Pest Control Of Iowa, United States Postal Service, Insurance Audit Services, Inc., and Nationwide.
How can I contact Chris Elkin?
You can use AeroLeads to view verified contact signals for Chris Elkin at Holmes Murphy, including work email, phone, and LinkedIn data when available.
What schools did Chris Elkin attend?
Chris Elkin holds Liberal Arts And Sciences/Liberal Studies from Des Moines Area Community College.
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