Seat By Text is a revolutionary text message based system that creates a completely paperless management system for your restaurant front of house. It allows guests to text or scan a QR code to claim their reservation, or to add themselves to your waiting list. It allows you to send real time information about arrivals to the kitchen, and has a full reporting function, to keep managers in the loop.Management reports include the time taken to seat guests, the number of guest seated, and how many left, as well as real time averages of the waiting time, per hour, per day or per week. All of this makes it easier for managers to make decisions that will impact restaurant productivity and profits, when they matter. In addition to all of this, this text message based system allows managers to follow up with guests the next day, by sending a pre-programmed survey, based on the amount of time it took to seat them. If your guests waited thirty minutes or under, they will receive a standard satisfaction survey. If they waited longer, they will receive a different, personalised survey, and if they left, or were not seated, you can customise an apology message.