Christopher Emerson Email & Phone Number

New Gloucester, Maine

• Assists with the coordination of the day-to-day activities of the accounts payable staff.
• Facilitates the timely processing and verification of invoices, coding of expenses, preparation of vouchers and issuance of checks for payment. This includes the preparation of instruction materials and training of the.
• Serves as a subject matter expert for technical processes of accounts payable including SAP and the Optical Recognition System.
• Prepares accounting reports and data in the accounts payable register including account reconciliations.
• Provides training and assistance with the purchase order process to internal requisitioners.
• Provides assistance to external vendors and prepares reports for management as required.

New Gloucester, Maine

• Maintained and coordinated system validations to ensure accuracy and consistency of data to the standards provided by FERC.
• Performed system testing within SAP to make certain system controls are in place to ensure accurate data for all other areas of accounting as well as operating company personnel.
• Coordinated with the fleet vehicle manager to reconcile, and implement changes / corrections to fleet master data in SAP.
• Developed ad-hoc instructions for corporate management or field personnel as needed.
• Assisted management, at all levels, with FERC and GAAP analysis.
• Assisted in developing annual planning data with management and OPCO budget representatives.

New Gloucester, Maine

• Assisted in the coordination of the use of space for all buildings to maximize the effectiveness of the work environment.
• Communicated with contracted support services to ensure reliability.
• Supported processes that ensure the health and safety in the work environment including: administrating state mandated video display terminal training for all 150 Energy East Pineland employees and conducting ergonomic.
• Designed of a system to track usage of reprographics resources and monitor these resources to recommend changes that ensure their optimal availability.
• Developed and managed a plan to maximize the utilization of all indigenous training resources to fully leverage our software systems that include Microsoft Office Suite, SAP/Business Warehouse and financial seminars.
• Assisted with the planning and coordination of morale enhancing activities for the Energy East staff in conjunction with overall emphasis on employee wellness.

Brunswick, Maine

• Provided superior customer service by responding to and coordinating the needs of customers, electricians, or contractors.
• Demonstrated knowledge of the National Electric Code, MPUC rules and regulations, National Electric Safety Code, OSHA standards, city and town ordinances, Company Construction Standards, Rates, Field Operating.
• Used mainframe based Customer Service System (CSS), Work Management System (WMS) applications and multiple personal computer applications.
• Performed supervisory standby duty as required.

Lewiston, Maine

• Supervised 18 Customer Representatives to ensure efficient and courteous completion of customer inquiries and collections.
• Promoted good communications and working relations with Service Center personnel to ensure that customer inquiries receive prompt attention.
• Assisted the Phone Center Manager with responses to MPUC inquiries, correspondence, preparation of reports and budgets, and other similar work.
• Applied knowledge of Field Operating Procedures, Standard Requirements, Safety Instructions, CSS Manual, Emergency Service Restoration Plan, and the Maine Public Utilities Commission Rules and Regulations.
• Provided telephone monitoring and feedback techniques received in Coaching for Success program

Brunswick, Maine

• Received and processed telephone calls and customer requests for service.
• Processed various line department records as necessary for continuing operation of district line department.
• Applied knowledge of General Orders, Distribution Standards and other directives pertaining to line and meter operations.
• Designed and operated department PC applications including: DOS, Lotus 1-2-3, Harvard Graphics, Keeptrack Plus, PFS Professional File, and Procomm.

Brunswick, Maine

• Read and recorded kilowatt-hour and demand meters.
• Installed and removed all types of single phase meters and related equipment.
• Identified and reported abnormal or unusual conditions of customer or company equipment.
• Collected payment for electrical service or billings.
• Analyzed and established meter routes and account information.
• Experience with the National Electrical Code, local ordinances and company's Standard Requirements

Brunswick, Maine

Commercial, Industrial, Hospital, and Residential wiring including fire alarm systems.

Wiscasset, Maine

Residential and Commercial wiring.

Business Administration And Management, General

Activities and Societies: Phi Kappa Phi

Certificate In Human Resources

Diploma, Electronic Communications

Associate'S Degree, Electrical Technology