Engineer and IT professional with comprehensive background in security and software development industry. In-depth hands-on expertise in all aspects of testing including hardware, software and IT infrastructure. Highly skilled at replicating customer issues in lab environments. Strong experience in adapting agile methodology to testing processes. Known as a supportive and enthusiastic team player who is extremely resourceful and dedicated to customer satisfaction. Excellent oral and written communicator who is well organized.A listing of my core competencies includes:✔ Microsoft Active Directory Deployment and Management✔ Microsoft SQL Server✔ Microsoft Windows / UNIX✔ Testing (Automation, Regression, Functional, Baseline, Performance, Scalability, Load, Stress, System, User Acceptance, Mobility, Web and Security)✔ Virtualization (VMware and Hyper-V)✔ Microsoft Azure✔ SDLC Models (Agile Scrum / Waterfall)✔ Documentation (Test plans, Cases, Reports, Defect Tracking, Features and Usability)✔ Customer Support Troubleshooting of Issue Escalation and Resolution✔ Software Translation and Localization✔ Systems Deployment (Build Servers, Source Control, File Servers, Active Directory)✔ Systems Backup and Disaster Recovery Planning✔ Security Hardware (Access Control, CCTV, Intrusion, VMS, Alarm and Fire Systems)✔ Firewall, Antivirus and Security Deployment and Monitoring✔ Network Infrastructure (Routers, LAN / WAN, Issue Resolution)Available to discuss new opportunities in the Washington D.C. Metro Area.Please contact me at englundc@gmail.com